If I could give this establishment a 0 I would. It was absolutely heartbreaking to see my autistic nephew have a breakdown after coming home from this place. The first time we met the staff they were completely understanding of his needs. He is nonverbal, wears pull ups as you can’t potty train with a child who is nonverbal because you can’t communicate, eats finger foods ( which they stated they’d cater too), can get irritated if he doesn’t like something, and obviously loves activities like playing with sand and leaves as that is what he finds fun. They had promised and assured that a person would be with him at all times through out the day which did not happen. They made snarky remarks at pickup saying “he’s quiet”… um he’s non verbal.. which you knew so shut up. Then began to say that he didn’t eat lunch because he wouldn’t eat spaghetti which idk if I’m slow but that doesn’t sound like a finger food to me now does it. They were extremely cold to him and had nothing nice to say by the end of the day. Complained about how they had to remove his pants, and shoes to change his nappy, and complained about him being upset after he tried to go inside when it was outdoor time. Complained about him playing with sand. And also another point that I find absolutely ridiculous is that they’re being paid 150$ a day and tried to only have him for 2 hours then tried to make his mother feel stupid by saying not to “traumatise” him for his first time as if she isn’t his mother and doesn’t know what he can handle and not handle. This place is not worth the wait, not worth the price, are liars. And to me looks like the staff have something against children who require special care as there is no other reviews that are bad that are related to autistic children which is absolutely Disguisting.
Now as for the actual building. It is run down and quite dull. It’s small and seems to only offer activities that kids who don’t require special care can partake in.
Now I’m not one to ever write bad reviews on places but my nephew is the most important, loving, sweet and amazing person in my life and to see him come home not fed, complained about, treated poorly and coldly, and bawling his eyes out won’t ever be something I take lightly. This place is horrible if you’re someone who cares about your child’s needs.