this is one of the most unhygienic childcare’s I’ve come across, I have 3 kids, my other two went to a different childcare I’ve never had any problem like this. My son comes home in the nappy I sent him in, filthy nappy with rashes all the time. He’s constantly coming home sick with infections and bruises on his body. My son came home with a welt on his head and I never once received a phone call as to why, and when I asked the staff why they could not tell me or give me any answers. The staff is so disrespectful and have no regard for the children nor the parents of the children. I have spoken to other parents whose children are attending this childcare and they’ve had the same issues. I do not recommend this childcare to anyone. They are extremely overpriced for no reason at all.

Best daycare centre around! I used to send my handsome boy Nicolas here when he was a young child. Now I send my precious daughter Tabatha here on certain weekends when I need to go to work and she loves it! Thank you for all the good work you are doing with our children ❤️

If you're looking for a sign to pick a daycare, this is it. We're super picky about lots of things and Lilypad ticked all the boxes. I cannot explain enough how awesome Lilypad have been with our son. The team really went above and beyond to welcome him with open arms. We are treated like family. The space is open and inviting despite being in a shopping centre. The health and safety standards are exceptional. We just love all the staff too. Highly recommend!

What a brilliant group of educators! During our CPR and Childcare First Aid training, your team asked thoughtful questions, shared real examples, and stayed engaged the whole way through. It’s clear your centre doesn’t just train for compliance—it trains for confidence.

My daughter has been attending Lilypad since she was two, now she is four! In the time she has been at Lilypad, she has received the most empathetic and personalised care by a team who are genuine and passionate. I love that Lilypad employs their own casuals rather than random agency casuals ensuring continuity of care at all times. Every educator is familiar with the children and routines which gives me a peace of mind that random people from an agency are not around my child. The safety of our child is most important to us and Lilypad was the only service who seemed to genuinely put this into action through ratios which exceed the recommended guidelines and the attention to policies and procedures by management and educators. To highlight the incredible educators, the level of attention and care that goes into the programs and their execution is truly amazing. Each time I walk in to drop off/pick up my daughter she expresses her excitement for the next day of what other amazing experiences her educators have planned. Thank you to the entire team!

The daycare is mostly indoors. I know it’s in a shopping centre but it’s still not ideal. This is not a criticism but an opinion.

Worst centre – avoid it! I called to book a tour and explained that I could only do an afternoon visit because of work. I was told they only do tours in the morning. When I said that wouldn’t work for me, the staff member responded, “Why don’t you just book the child without enrolling?” This was very rude, dismissive, and unhelpful. If this is the attitude before enrolment, I can only imagine what it’s like afterwards. There are many much better centres in Ryde that are professional and respectful. I would not recommend this centre.

I don’t have enough words to express how happy my children and I are at Lilypad. The staff are consistent, professional, and genuinely caring. Communication between educators is excellent, everyone knows every child so well, which creates a truly safe and nurturing environment. My oldest son started at Lilypad at age two and is now leaving for Kindy already reading, a bit, adding and subtracting, and talking confidently about the environment, health, and so many topics he actually teaches me about. My youngest started before turning two and has just turned three, and his progress has been incredible. The team has always been extremely attentive and supportive with my children’s needs, including an egg allergy and a hearing loss condition. This level of care and awareness makes all the difference for a parent. The classrooms are always dynamic, with constant rotation of activities, and the educators show incredible creativity in pretend play and learning experiences. The kitchen is outstanding — fresh meals prepared daily, with a highly qualified chef, and you can truly see and feel the care that goes into every meal. If I could give six stars, I absolutely would. Lilypad is more than a childcare centre, it’s a place where children genuinely thrive.

Lilypad is truly a wonderful place. My child absolutely loves going there every day. The teachers, including Carla, Zepuer, Helen, and the rest of the staff, are incredibly kind, patient, and caring. They create a warm and supportive environment where children feel safe and happy. We were also deeply touched that the school prepared special graduation gifts for the graduating children, which made the experience even more meaningful. We are very grateful to Lilypad for all the love and care they give to the children.Again strongly recommend this childcare

My son only attended one day a week for 6 months but he was made to feel welcome, included and a part of the centre. This can only be due to the care he received so for that I am very grateful.