Going on week 5 of an issue with NEGLECT, although if you suffer the same as me, my wife and my Child, you’ll be explained the difference between “intentional and unintentional neglect” and “Bad Practices” this centre is a joke , we’re going on week 5 and the centre manager has a avoided my wife now for 2 days after they’ve got back to us with a scripted “this was unintentional situation” I am deeply frustrated , disappointed and upset that a centre YOU PAY MONEY TO will neglect your kids, not care about the situation and still ask you for your money, this centre has been a joke, their head office is a joke and I suggest if you want your kids to be looked after correctly and not be told “that’s just bad practices and not neglect” I suggest you put your child in ANY OTHER CENTRE. And if you’re a parent reading this who’s child currently attends this centre I deeply urge you to reconsider, cause as it may not have happened to you yet, it probably will in the future.

In relation to my previous review posted a week ago, and in response to your centres response: Your website literally says that there is a zero-tolerance policy for child abuse and neglect, yet somehow my son’s incident is the exception. Asking other parents to come forward with positive reviews in attempts to either wash mine out or keep your ratings up, is hilarious. Just because others have positive experiences with Miss Morium, does not disregard the fact that she has neglected my son in the past. In the most recent incident, she was 1 of 3 educators that were named in this. Miss Taylor was also named as one, however we have ALWAYS loved having her as our son’s educator because she showed us that she really cared… and my son felt that and would always come home and speak good about her. See. Just because I post a negative review does not mean I can’t see the light in others. Did either of them come forward and own up to what happened to my son? We have no clue. Because although we have every right to know who did this, why, and when, no one is telling us a single thing. Which leads me to my next point, you say we can reach out and speak privately however you have been unresponsive to my emails after several attempts to get to the bottom of this. And as mentioned in my emails, we will not stop until something is done. We look forward to meeting with you and your Area Manager today.

I was hesitant when we first began here, however my son has settled in well and seems to enjoy himself. I must say Miss Morium has been such a pleasant role model for my boy. She has assisted us in toilet training and her patient and caring nature is noticed by many (there’s usually a line up wanting her at drop off) . The director and staff are very compassionate and professional, with a warm welcome every morning by the kitchen staff Kiara and others. I would recommend great beginnings.

As a mum of three boys who have attended this wonderful childcare centre over the past 7 years I can’t speak highly enough of the care and dedication the educators show every day. My sons have all absolutely loved coming here. They are always happy, learning new things, and surrounded by kindness in this centre. I want to give a special mention to Morium, who has been an incredible educator and such a positive influence on my boys. She’s patient, caring, and genuinely invested in my sons wellbeing and growth. I was disappointed to see a recent negative comment about her because it doesn’t reflect the amazing experience we’ve had. Morium has always been professional, assertive and consistent, and I am so grateful for everything she does. I trust that my son is in good hands when she is working with him. I’d also like to praise some more amazing staff and educators here including Kiara, Kate, Maddie, Brooke and Taylor. I have honestly never had a negative experience here and really feel that this centre is a truly nurturing environment. I wouldn’t want my children anywhere else!

Centre is always clean and tidy. The teachers are very caring and understanding of different children’s needs, and always very helpful

Great friendly staff and excellent care for children

Great team of educators. Always happy to see the kids 😀.

I recommend this centre, due to many reasons, but mostly I like a positive attitudes of all the staff members. The centre is sufficiently equipped with a play area also for a pre-school kids thet have enough material for the learning point of view.