We have been with Busybees for over 4 years and both my children come 5 days in a week. The ladies in the office have been nothing but kind, respectful, understandable and very passionate when it comes to their staff, parents and childrens needs and interest. All staff have been very supportive and friendly and have been showing interest in communicating to me about my childrens day. Staff have also been working on both my childrens goals which has also helped me succeed these quicker. My children both enjoy coming to Busybees so much and participate in different activities. Staff are always making sure that my children wear there artsmocks as my childreb get messy easily. Which is a good thing as i know both my children had an amazing day thankz to the staff. I also love how the chef uses fresh veggies in his everyday cooking which my children also enjoy by having 3 servings.

AMAZINGGGG STAFFF!!! Everyone is friendly and take care of the kids. I have a nephew that goes to kindergarten here, and he loves it. Never wants to miss a day there and always cries when he returns home hahahah. Really recommend for others. 10/10👍

My experience with management and staff have been fantastic.

Great place! Great staff! They really know how to look after little ones’ needs. And good at helping newbies settle in. Reception and caregivers are so good! 5 stars!

Lack of communication with parent. Reply to Busy Bees Cragieburn on 20/12/2024 Dear Management Team, We had our first orientation on 12 December 2024, and my child was happy, with positive feedback from the kindergarten teacher. During this visit, I discussed the Centrelink enrolment process with Manager Alicia, who assured me it would formally begin on 19 December 2024 after the second orientation. We completed the second orientation on 15 December 2024, during which my child appeared settled and was playing outdoors when I picked him up. There was no negative feedback from the Educators, and the educator asked a few general questions about his start date and dietary considerations. We fully expected that my child’s enrolment would begin on 19 December 2024, as previously discussed. However, when we called the center on 18 Dec 2024 to confirm and request the parent handbook, we were informed—without prior notice—that his enrolment was on hold, no one call us to updating anything or discuss anything regarding the why the enrolment on hold. I believe we already had a discussion and provided feedback during the phone call on 18 December 2024, and I want to be clear that we are not willing to accept a third orientation. As parents, we expect clear communication and transparency regarding our child’s progress, well-being, and enrolment status. Unfortunately, the lack of notification and support has left us feeling disregarded, and my child did not feel welcomed during the second orientation. Creating a safe and inclusive environment for children is paramount, and effective communication with parents is a crucial part of this process. I hope this feedback helps improve practices moving forward to ensure a better experience for other families.

At the start I was really happy and was reassured but after the signing up process and then started his first day of care they explained that they have to pause care. Paused care and I had to follow them up which wasted a whole 1 week of my and my sons time to be told that they can't provide him with a spot due to waiting on further support for other children and the educators were overwhelmed. If you can't have anymore children in the room why waste my time signing him up, taking money out of my account, making him come to orientations and have his first full day? Very unprofessional in my opinion and also does not help when the child feels comfortable and has to start all over again. Don't say you have availability in the room if your educators pyschically can not look after the children.

What a great centre. My child has been going to Busy Bees Craigieburn for 2 years. Alicia, Kayla and Ranjika have been so welcoming and are always there to talk about my child. The educators go above and beyond for my child ensuring that my child’s interests are met. Highly recommend

Both my kids 3.5 & almost 2.5 year both love coming here. The educators are all really lovely and management are great. My kids have been attending the centre early 2020 & 2021. I would highly recommend it to anyone

What a lovely centre amazing play spaces and such a passionate, caring team. The management was always there for a chat and to help with any enquiries.