We are so lucky to have found this centre. Centre Manager Leanne and Monice are fabulous. So understanding and the communication we have received has been amazing compared to our previous centre. My sons room has the most amazing and dedicated teachers. Highly recommend this centre.

The centre was great when it first opened, wonderful director Naima. We moved earlier this year which resulted in us leaving this establishment and unfortunately I've had nothing but trouble chasing up over $1,000 of rebate entitlements. I've sent multiple emails chasing this up for over 7months. Turns out there was an admin error and they expect me to wear their incompetence. I'd be very cautious moving forward with this centre as once you're out the door they don't care to do the correct thing. I'm not the only one that's having trouble chasing money, seems to be a common theme. Shame, as the staff my girls had were good.

We love everything about Werribee kids! Our daughter has absolutely flourished under there care! I’ve never felt more comfortable sending my baby girl somewhere everyday! I can’t wait to see her flourish more and to watch the same amazing growth when I enrol my soon to be born son!

We have loved our time at Werribee Kids - Miss Mahtab is an exceptional Lead Educator who takes care and time for each child in her care. The team flourish with her in the room, our youngest daughter is classed as family and is so loved by her Educators - permanent or floaters. Our eldest daughter has made so many friendships, and has gained so much confidence since moving into the four year old Kindergarten room this year, it was the best decision we made.

WK has been great. The staff are lovely and friendly. I am always advised when things happen. My son is not the greatest communicator but he has made huge improvements in his speech and his overall communication since attending. We only had a few issues with billing which is a downfall where I was constantly chasing replies about why billing is not accurate or always changing. However other than that I think they ate great. Special mentions to Hua, Jing, Holly, Hima and Anmol for a great job they were/are amazing thank you team.

Terrible. Toured this daycare twice. Once when it opened when it looked fabulous. Toured again recently. The Assistant Director was unenthusiastic, appeared bored during the tour and offered basic answers to questions. We saw children crying everywhere and educators too busy talking about personal things. The Ratio appeared to be out as there seemed a lot less child carers than needed. A child fell upstairs and stood with a bleeding grazed knee. Child carers saw it happen but didn’t help the boy who was now crying. Downstairs can only be described as chaotic and stressful for the children and carers. Classrooms looked empty. Nothing for the children to use. What was there was messy and all over the floors. My child picked up some books and they were all falling apart. Bathrooms were dirty with toilet paper everywhere and water all over the floors. Will not be enrolling my children.

My daughter started at Werribee kids at the start of 2024, things started off rather well, after approx 6 months I was reached out to by people outside of the centre (no children in the centre) who informed me that one of the educators from Billy Buttons room (I shall not name) had been telling them complete lies about my daughter. These lies were told to someone I had nothing to do with. I didn’t approach the centre at first cause I was waiting to hear back from the educators in her room, when I heard nothing I was surprised so I went into the centre and questioned staff for them to say that my daughter was well behaved at daycare and they were shocked to hear such rumours. I left it for another month. My daughter used to love daycare and was so excited to go play, we found that upon dropping her off that if that particular educator was working she would get very upset and start crying, latching onto us screaming she wanted to go home. At first we just thought it was nerves but she wasn’t like it when that particular educator wasn’t there. So I decided to bring my concerns to the new director, I told her all of my concerns including the rumours and her new behaviour where she expressed to me that “we’re taking this very seriously, we want you and your child to feel that this is a safe and welcoming space so please feel free to reach out with any concerns and we will be speaking to said team member” and I left the centre. Within 2.5 hours of leaving that team member who is friends with the director had been spoken to and breached confidently AGAIN to speak about my report and child with people that had no association to the daycare. I then found out a couple days later that she had taken photos of my child on her own private device and sent them to people I had no association with and even FaceTimed a mutual friend with my child. I instantly stopped sending my daughter and went and seen the director AGAIN only for her to say that they have had a discussion with the educator and she has said she hasn’t done anything wrong. It was all swept under the rug, I then said that I wanted my child out of the daycare immediately I wasn’t sending her back where I was told that I have to pay and not send her for 2 weeks cause I’m withdrawing her from care on my own account, I went in on the last day and signed her in and out for subsidy purposes were I was told that was entitled to a refund and they would be in contact once she had been withdrawn, only to find that they didn’t withdraw her and I’m still yet to see the refund. Some of the staff are beautiful people but after this experience I would not recommend sending your child there. The director was very rude and only interested in protecting her friends even if they were in the wrong. My daughter and son are now enrolled in a different centre and loving it, due to whatever conspired at Werribee kids my daughter is still very very anxious regarding care but we are working through it.

I cannot recommend Werribee Kids highly enough! My children have attended since it opened in 2023, and the level of care, love, and support they have received has been incredible. The team has been so accommodating with my son, who has ADHD, making his experience in kinder smooth and enjoyable. They provided amazing support during his transition to school, ensuring he was prepared and confident. Even now, when he comes in to pick up his sister, the educators still ask about him and show genuine interest in how he’s going—he absolutely loves coming back to visit! My daughter, who is only 2.5, adores attending and is always greeted with so much love and warmth. She is known by everyone in the centre, and seeing how happy and excited she is to go each day speaks volumes about the amazing environment they’ve created. Any incidents or concerns have always been handled quickly and professionally, with great communication. The director, Tamara, and assistant director, Tash, are phenomenal—they are so involved in the rooms while also running the centre seamlessly. Their dedication truly shines through! The little extras, like the delicious meals from the chef that they sometimes send home for dinner or the breakfast packs for parents on busy mornings, make such a difference. It’s just another example of how much they genuinely care about the families. Thank you to the entire team for creating such a nurturing and supportive space for our kids—I wouldn’t want them anywhere else!