So thankful for the team at this childcare centre. The educators are gentle, attentive, and always plan meaningful activities for the kids. They prepare healthy meals (even though my son sticks to food from home!) and their communication is excellent—they keep me informed about everything, big or small. They've also been incredibly supportive in helping me address my son’s behaviour with care and understanding. We feel truly supported and lucky to be part of this community.

Good place to be , my kids happy to be there 😊

I am beyond grateful for the incredible team at Story House Springvale South. From the very first day, every staff member has been consistently supportive, kind, and genuinely caring. They go above and beyond to ensure my daughter feels safe, comfortable, and truly valued during her time there. The center itself is always clean, tidy, and well-maintained, creating a welcoming environment for both children and parents. The team’s dedication is evident in everything they do, and I deeply appreciate how they always take the time to listen to my concerns and respond promptly to any inquiries I have about her care. It’s such a relief to know that my daughter is in such capable, compassionate hands. I couldn’t ask for a better place for her to grow and thrive!

Absolutely lovely staff and excellent facilities.

Very welcoming, friendly, loving /and clean childcare service! They go way above and beyond to care for your child!. They also track down when your child, eats, sleeps, nappy change ect…via the kangaroo app which I love the most! The chef makes AMAZING nutritious foods! All the staff members there are so naturing and just simply the best and the nicest! Storyhouse is just so good I wouldn’t put my child anywhere else but here and this is my 2nd child attending at this service! Thank you for looking after Antonio this is his 2nd home!

I am incredibly impressed with the quality of care provided at this childcare center. The staff are warm, attentive, and genuinely invested in the well-being of the children. My child always comes home happy and excited to share what they’ve learned. The facilities are clean, well-organized, and filled with engaging activities that promote both learning and fun. Communication with parents is excellent, and I feel completely at ease knowing my child is in such a nurturing and safe environment. Highly recommend

My son has always loved coming here. The staff are warm and welcoming. The kids do lots of activities both indoor and outdoor. My newborn daughter will also be joining here when she is a bit older. We love it here!

Love all the staff and manager Loretta at Springvale SH. Very attentive and caring for the children. I have noticed an improvement in my son's social skills since starting here who used to be anxious and shy. Loretta and the team all handle feedback and concerns professionally. A great environment and menu options for the kids. Highly recommend.

This place went down hill for approx 1 1/2 years as old manager left and price increases where way over the top and new managers leaving for reasons unknown. This made it very hard to leave our child at this Springvale South centre but we did because of the staff who made the difference and to name some Trang, Jasmine, Annie, and lots more by feel welcomed and care about us as a parent and child. We also want to say since the new, new, new manager (Loreto) has come things are starting to look up again at this centre and hope it stays that way moving forward. Thank you to all the staff at Story House Springvale South and keep improving in the future as you all deserve it.