SERIOUS SAFETY AND COMMUNICATION CONCERNS – NEGLECT - UNPROFESSIONAL SERVICES DIRECTOR- PARENT EXPERIENCE ⚠️<br>As a parent, I strongly recommend that families consider this review carefully before enrolling their child. This is based on my own experience with the centre and the concerns I personally observed.<br>SAFETY was my biggest concern. My son experienced repeated falls on three consecutive days, and I repeatedly raised concerns about hazards and asked what could be done to minimise the risks. Unfortunately, I did not feel that the risks were being adequately addressed.<br>I also observed that younger and older age groups were being mixed together, particularly in the morning. My son was under two, and children from different age groups were placed together in the smaller 0–2 room. On one occasion, my son was slapped by an older child.<br>I also had concerns about the limited space in the 0–2 room. There were cupboards and other fixtures around the play area, and with a large number of children in a relatively small space, I was concerned about the possibility of children running into objects or falling when risks were not closely managed.<br>Another major concern was communication. I raised safety concerns and expected clear, accurate and timely communication. However, I experienced situations where information provided to me about incidents and my child's belongings did not match what I later observed myself.<br>I also found it frustrating that when I communicated concerns by email, I did not always receive a written response. I was encouraged to discuss matters verbally instead. As a parent, I believe important concerns regarding a child's safety, incidents and wellbeing should be properly documented and responded to clearly.<br>My experience also left me feeling that responsibility was sometimes being directed towards other circumstances or people rather than there being a clear focus on what happened, why it happened, and what could be done to prevent it happening again.<br>I understand that childcare educators are busy and that children can have accidents. I am not expecting a completely risk-free environment. What I expect is proper supervision, appropriate risk management, clear communication and action when repeated safety concerns are raised.<br>I initially had a positive impression of the centre. However, my experience changed considerably over time, and I became increasingly concerned about the safety, supervision, risk management and communication I experienced.<br>KEY CONCERNS:<br>🚨 SAFETY CONCERNS<br>🚨 REPEATED FALLS<br>🚨 HAZARDS NOT ADEQUATELY ADDRESSED<br>🚨 MIXING OF DIFFERENT AGE GROUPS<br>🚨 LIMITED SPACE FOR YOUNGER CHILDREN<br>🚨 SUPERVISION AND RISK-MANAGEMENT CONCERNS<br>🚨 INCONSISTENT OR INACCURATE COMMUNICATION<br>🚨 LACK OF TIMELY WRITTEN RESPONSES<br>🚨 CONCERNS ABOUT ACCOUNTABILITY<br>🚨 PROFESSIONALISM AND NEGLIGENCE COMMUNICATION CONCERNS<br>I am sharing this because I would want another parent to know about my experience before making such an important decision for their child.<br>Please look beyond the first impression and the initial conversations when considering a childcare centre. My experience was very different once my child was enrolled, and I believe families should ask detailed questions about supervision, room arrangements, age-group mixing, incident reporting, hazard management and how safety concerns are handled.<br>This is my personal experience as a parent, and I am sharing it so other families can make an informed decision.

I highly recommend St Anthony's Child Care Centre in Michunburry. My son had a wonderful experience there, and I am so grateful to all of the educators for the care, kindness, and support they provided.<br>The educators are professional, caring, responsible, and genuinely dedicated to the children's wellbeing and development. Communication with families is excellent, and I always felt informed and confident that my son was in safe hands.<br>A special thank you to the team leader, bridjet to and Gabriella for their outstanding support, care, and leadership. They went above and beyond to make both my son and me feel welcome and supported.<br>Thank you to the entire team for creating such a warm, nurturing, and positive environment. I would happily recommend St Anthony's Child Care Centre to any family looking for high-quality childcare.

Always very clean and tidy

No care No learning

My two children have attended St. Anthony’s Preschool, and our experience has been amazing. The teachers are all amazing, and the support they've provided has been exceptional. We’ve felt welcomed and supported every step of the way.

My children have been at St Anthony’s for some time now and we are absolutely thrilled with the loving, safe and inclusive environment St Anthony’s provides. The team have well thought out lesson plans that allow my children to thrive, including creative experiences, developing social skills, and school readiness. Amy and Gabby (and the rest of the team) are very attentive and know the families well, they have created an incredible community that we are happy to be part of. They also provide plenty of programs such as Healthy Harold, Firefighter visit and Soccajoeys which are fantastic experiences for the children!

My daughter has been going here for almost 2 years from when she was 8 months old. She loves coming here. The educators are extremely friendly and really care about my daughter. They provide a very friendly, safe and loving environment.

Bad experience with the staff here..I have seen and heard from the other parents they do not care properly for the children at this centre..They have also bullied other staff as well..Very sad and unexperience...Bullying shouldn't be tolerated at any child care centre..Sadly it has been reported to the head team leader but she ignored it.. So where or whom do we seek for help to this issue?..The department of education? I have rank this child care centre a 1/10..

My children have been with St Anthony’s for over 5 years now. My oldest went through the toddler room all the way up to the preschool program. He thrived in each learning environment, was cared for with love and affection by all the educators. My youngest has been going since the baby room and is having the same great experience. The amazing centre, staff and programs all start with the Director Amy and centre leader Gabby, their unmatched dedication to the children is amazing and sets the bar high for staff to meet. They have a beautiful cook on site who provides a rotational menu for the children (she also shares some of the recipes that the children love!). They always update their layouts and play areas to keep the children interested. They hold incursions regularly. I couldn’t speak more highly of the centre!!!

My child has been attending St Anthony childcare in Minchinbury over a year, and we couldn’t be happier with the experience. The teachers are incredibly attentive and thoughtful, always paying attention to the smallest details. For example, they make sure my child’s clothes are changed according to the weather, and if I ever forget to pack extra clothes, they always have spares on hand. Any clothes my child takes off are always neatly packed in their bag, and nothing has ever gone missing. The food provided is nutritious and varied, and the teachers keep detailed records of what the children eat each day, which is reassuring for parents. I check the app daily to see how my child’s day went, whether they slept and what they ate. The daily updates give me such peace of mind. One of my favorite parts of the day is looking through the app to see what games the teachers played with the kids and the photos they took. I always save the photos to capture these precious moments. The school organises a lot of engaging activities, and the teachers take the time to wrap up the children’s artwork so we can bring it home, which is a lovely touch. One thing I really appreciate is that many of the teachers, including my child’s, have been working at this centre for a long time. This not only speaks to the quality of the childcare centre but also shows how much the staff enjoy working here. Another big plus is the convenient parking. There are plenty of spaces right at the entrance, making drop-offs and pick-ups super easy, which is especially helpful for busy parents. The tuition is very reasonable for the level of care and education provided. You can see the love, dedication, and effort the teachers put into making this a wonderful environment for all the children. I highly recommend St Anthony’s childcare to anyone looking for a place where their child will be well cared for and thrive!