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KU Wentworthville Preschool

26 Water Street, Wentworthville, NSW, 2145 view map
4.0

Hours:

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Address:

26 Water Street, Wentworthville, NSW, 2145

KU Wentworthville Preschool Reviews (12)

4.0

Rating Score

Hariharan Janarthanan image

Hariharan Janarthanan

Apr, 2026

Sent my child for a month and stopped it , they need to improve in many areas. They are not empathetic towards new kids and transition to school. They should be supportive at least in the initial days of kids. They expect kids to behave as if they have attended the preschool for a year.

Response from the owner 22 Apr 2026

Hi Hariharan, thank you for taking the time to share your feedback. We are sorry to hear that our service hasn’t met your expectations, and would appreciate the opportunity to understand more about what you experienced so we can review it with the team. If you’re open to talking further, please contact us at childrensservices@ku.com.au and provide contact details, so we can follow up with you directly.

Giri image

Giri

Nov, 2025

I am extremely disappointed with this early childhood centre, especially with the behaviour of the Centre Director. In my experience, her attitude toward educators, children, and even families is shockingly unprofessional. The Director often carries herself as if she is “above” everyone else simply because she has been in the centre for a long time. Conversations with her are usually tense; she talks down to people, criticises harshly, and rarely shows empathy or basic respect. Her approach creates a very uncomfortable atmosphere, and it feels like educators have to constantly walk on eggshells around her. A childcare centre should be warm, collaborative, and child-focused, but the leadership here creates the opposite environment. I genuinely hope the organisation reviews the management of this centre, because the current leadership is affecting educators, families, and most importantly, the children. I would strongly recommend parents look carefully before choosing this centre.

Julia image

Julia

Nov, 2025

I am very disappointed with my experience at this early childhood centre. While the educators in the rooms try their best, the overall environment is strongly affected by the Centre Director's attitude. The Director is consistently unapproachable, dismissive, and often quite rude when communicating with families. Instead of supporting parents or listening to concerns, she tends to respond in a very harsh and impatient manner, which makes it extremely uncomfortable to raise even simple questions. Communication is poor, and any issues brought up are met with defensiveness rather than solutions. I hope the management seriously reviews the leadership at this centre, because it has a major impact on the children, families, and staff. I would not recommend this centre until improvements are made in leadership and parent communication.

Response from the owner 20 Nov 2025

Hi Lucia, thank you for taking the time to share this feedback. We are very sorry to hear that your experience has been disappointing, and we take your concerns seriously. It is important to us that all families feel welcome and supported at KU, and we would appreciate the opportunity to discuss your experience further. Please reach out to us at childrensservices@ku.com.au and provide contact details, so we can follow up with you directly.

About KU Wentworthville Preschool

KU Wentworthville Preschool is an early learning centre located in Wentworthville, providing care and education for young children.

How KU Wentworthville Preschool Compares

with Wentworthville, 2145

Reviews

KU Wentworthville Preschool

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4/5

Suburb Average

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4.8/5

View Reviews

Price

KU Wentworthville Preschool

Contact Centre

Suburb Average

$132.03

NQS

The National Quality Standard is an industry benchmark defined by the government.

KU Wentworthville Preschool

Exceeding

Suburb Average

Meeting

NQS Rating Breakdown

Overall

Exceeding

Educational Program and Practice Exceeding
Children's Health and Safety Exceeding
Physical environment Meeting
Staffing Arrangements Meeting
Relationships with children Exceeding
Collaborative partnerships with families and communities Exceeding
Governance and leadership Meeting

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