I’ve had to remove my previous review of the centre since Lilly left and the new management took over.<br><br>It has gone severely downhill and the management doesn’t have a clue how to run a centre from a business perspective. Trying to chase me for childcare fees that were covered by Centrelink. Letters of demand. My child was with them when they took over and we were told. Everything just rolls over. The management kept our bank details months after we left the centre sent us invoices saying money will be debited in 7 days. Try to extort a refund from us if we sign and send an email to CCS we will get our money back. To top it off we lost CCS due to the manager not telling us she couldn’t claim it for our child for months. (After 6 months of nothing has been claimed Centrelink cancel off CCS) so we are now out of pocket during the school holidays or go through the rigmarole of trying to reclaim. Because the manager couldn’t tell us at the time so we could let Centrelink know. Now because officially she wasn’t enrolled the centre is chasing us for the full costs of childcare because Centrelink won’t pay…because we weren’t told at the time and therefore thought everything was ok. Untill we got the letter saying CCS has been cancelled.<br><br>Avoid avoid avoid at all costs.

The best centre ever! My daughter Caroline has great experience with the centre. She had been in there for almost 2 years till currently she went to kindy. Ms Jacklyn and the team are very professional. My daughter learned many things in the centre, and had made lots of friends in the centre. Thank you so much Ms Jacklyn and team 💓 💗 💛

My daughter has attended this childcare since she was not even a year old and has now started school. The educators have been fantastic and truly caring, especially Miss Bella, who has been incredibly kind, patient, and supportive throughout the years. The new management is also doing a great job. We’ve had a wonderful experience and highly recommend this Child Care.

Miss Bella has been absolutely amazing with our daughter. When the centre changed hands we were so relieved knowing she would stay on. We can’t speak highly enough of her. Our daughter would not have been ready for school without the positive influence, nurturing and guidance from Miss Bella. Educators like her are one in a million and we couldn’t be more grateful for her support specifically and from the other educators.

I am very happy with our experience at this Centre, from its previous owner which is Ms. Lilly together with her amazing team and now with its new owner which is Ms. Jacklyn and her wonderful team. They have helped my daughter Ericka to slowly coming out of her comfort zone and slowly overcoming her shyness. I can say that she has learned a lot both from the previous management as well with the new one. Thankful for everything that you did while Ericka is under your care.

We’ve been here for nearly two years, and it has been such a wonderful experience for our family. This center is not big, but the smaller size creates a calm and peaceful environment, free from noise and chaos, which allows the kids to feel more at ease and focus on learning and playing. The teachers are incredibly loving and attentive, especially Ms. Bella and Brianna, and Director Ms.Lily, whose patience and support have made a huge difference. Our kids have built a strong bond with the teachers, and it truly feels like a second home for them. We highly recommend it to anyone looking for a nurturing, safe, and happy environment for their children. A big thank you to the team for all you’ve done for our little ones! ⭐️⭐️⭐️⭐️⭐️

We have had our son in care for a few years now and he is about to head off to school. The centre and the wonderful staff have been a pleasure to get to know over the years. They care, they love, they teach and we will miss them.

We absolutely love Miss Lily and her team of educators! Both my children Andrei and Alina have been going to Crestwood since we moved to the Hills, and they are by far the most nuturing and caring educators you will ever find! We had to move due to school pick up/drop off reasons- we were so so sad when Andrei/Alina had left- they still and always will miss their beloved educators!! Special shout to Miss Brianna, Miss Bella and Miss Lily for always accomodating to our requests but most of all for loving both Andrei and Alina dearly! We promise we will come back for a visit ❤️

Their stars rating is probably built up by friends and family members. Miss lily the owner is very unprofessional, one day I spoke to them and they had availability and all is well, then the next morning I call to do a tour then miss lily told me we don’t want to do it anymore. She also asked me if I want to bring my child on a casual basis where she will call me the day before or on the day. This way she can charge twice for the same spot. Very suspicious. The childcare centre looks very old and unprofessional staff. I wouldn’t want to leave my kids there. Hence you don’t see any photos of the indoor area. They don’t even have a proper website.

We have been with them for nearly 4 years now. My kids loves the centre so much. Miss Lily and her team are very caring. They are very kind, professional and friendly. Highly recommended 👍👍