The daycare is in a good location . The set up for little one’s 0-1 year old is open set up which is good . Ashley has a big heart the one in charge of this age group . The staff are friendly. The director is very approachable and always ready to assist this is good. However some things to be worked upon :;- I noticed some babies cry and self settle if this can be worked on it would make all the difference . And 2 little ones get poops frequent and if not check they easily get nappy rush which can be really bad and cause a lot of discomfort to if this is also worked upon and nappy changes are done every often this would be great for little ones. To the director kindly follow through to ensure this changes are done to make the place a more happy place for the little ones as it already is . I must note I found most babies settled and happy in the many times I went to drop or pick my little one. Just the two observations I made that when worked upon will make the place even better.

At mini masterminds schofields the staff are incredibly supportive of my son individual needs.have seen so much positive growth they create a nurturing environment where he feels safe and happy..I totally recommend the childcare

Unfortunately, our experience with Mini Masterminds Schofields was disappointing from the very beginning, and I feel it’s important to share the concerns we faced so other parents can make an informed decision. 1. Enrolment Process: From the start, the process felt disorganised. I had to follow up multiple times just to book a tour and again to confirm the orientation. When we finally attended, it felt rushed and uncoordinated—not a great first impression for a childcare centre. 2. CCS & Fees: Despite having my CCS details, we were charged full fees without clear communication that they wouldn’t apply the subsidy like many other centres do. No interim discount or fee waiver was offered, even though other providers often help families while waiting for CCS to be finalised. When I called about it, I was abruptly put on hold mid-conversation, and another staff member picked up several minutes later without context. Though the second staff member explained the process, it was still unclear whether this was their own policy or a Centrelink rule. 3. Toilet Training Issues: My daughter had been fully toilet trained for over six months before attending, with no prior accidents at her previous daycare. At this centre, she began having multiple accidents every day. Clothes were returned with feces up her back—twice. It was extremely concerning. They claimed she was being put back in nappies, which was never discussed with us and directly contradicted her established toilet routine. Despite raising this several times, the issue persisted until her final day. 4. Hair Incident: One day she came home with completely matted hair and a chunk missing. Her hair had been tied up before arriving. I spent an hour trying to detangle it before having to cut it. We were told they don’t brush hair, which is understandable—but leaving it to get so matted and not notifying us is unacceptable. Spare hair ties were in her bag and could have been used to help manage the issue. 5. Cleanliness: The centre often had a strong, unpleasant smell, even in the mornings. It didn’t seem like the rooms were well-ventilated, and this raised concerns around hygiene and air quality. 6. Drop-Off Support: My usually confident child began getting upset during drop-offs. One day, while she was clearly distressed, two educators in the room didn’t come over to assist while I tried to calm her. Only one staff member (from another room) consistently showed compassion and support. The lack of comfort and emotional reassurance from others was disappointing. 7. Staff Attitude: Some educators barely acknowledged me during drop-off or pickup. I would say hello and receive no response—just a blank stare or being ignored altogether. That cold atmosphere likely contributed to my daughter feeling unsettled as well. 8. Safety Concerns: The front desk area is directly next to an open staircase without any fencing or barrier. When I raised this concern, I was told, “we aren’t covered if there’s an accident,” which felt inappropriate and dismissive. In a childcare setting, proactive safety measures should be standard—not something to be brushed off. 9. Poor Communication Style: When I once asked if there were extra days available, I was met with a short and abrupt response telling me to email and give four weeks’ notice. I hadn’t made a formal request—just asked about availability. That kind of interaction makes parents feel uncomfortable raising questions. If email is the preferred method, there are more professional and welcoming ways to communicate that. 10. Final Interaction: When I gave notice to withdraw my daughter, I did appreciate the attempt to talk through the concerns. However, the issues continued right up to her final day. I also didn’t appreciate my comment about “understanding growing pains as a new centre” being used repeatedly as an excuse by two different staff members. At some point, it’s no longer a new-centre issue—it’s a management and communication issue. I don’t leave negative reviews often but felt compelled to leave my experience for other parents.

I have been very impressed with Mini Mastermind Schofields for my daughter’s transition into preschool. The Director and educators are always warm and welcoming to my daughter and to myself. Their dedication and care of the children at the centre is very visible and very appreciated. Communication between the centre and myself has been excellent, as they have made an effort to understand individual circumstances and have been very supportive and understanding. Highly recommended.

⭐⭐⭐⭐⭐ We absolutely love Mini Masterminds Childcare Schofields! The entire team is outstanding – warm, professional, and incredibly attentive to every child’s individual needs. The reception team always have a big smile. A huge shoutout to **Ashley**, **Matilda**, **Nahla**, and **Gia** – their kindness and patience make such a difference. They create such a positive, nurturing environment that our child looks forward to going every single day. And a special thank you to **Yoyi**, the amazing centre director. Her leadership, dedication, and passion are the heart of this centre. She truly goes above and beyond to make sure every child and family feels supported and valued. We’re so grateful to have found such a wonderful place – highly recommend to any parent looking for quality childcare with a personal touch! Let me know if you'd like to personalize it further or add anything unique about your experience!