A Truly Exceptional Centre — Caring, Professional, and Committed to Every Child Our family has been part of this centre community for more than three years, and our experience has been nothing short of outstanding. The educators are consistently thoughtful, accommodating, and friendly — not only with parents, but with every child who walks through the door. The genuine care they show is visible in the way they teach, nurture, comfort, read to, feed, and love the children. My daughter has absolutely thrived here! One thing that has always stood out to me is the professionalism and communication of the team. Whether it’s daily routines, programming, health updates, or upcoming events, we have always been given clear information well in advance. Even when unexpected operational or regulatory constraints arise — as they do in any centre — I’ve found staff to be transparent, organised, and respectful in how they handle adjustments. On what was a proud day for us, our daughter recently graduated along with nearly 60 other children — which in itself is a testament to how well-regarded and trusted this centre is. Because of the unusually large cohort and the need to comply with safety and space regulations, the centre communicated multiple times that attendance would need to be limited to two family members. This was emailed and also mentioned to us verbally well in advance so that we had enough time to plan for the evening. It was an extremely hot day, and the indoor space — even with the air-conditioning working hard — understandably reached capacity with children, educators, and more than 120 adults in attendance. The outdoor play areas, while wonderful for their intended purpose (play equipment, sandpits, cubbies, and uneven surfaces), simply wouldn’t have safely accommodated a formal event in those conditions. From what I saw, the poor staff were doing their absolute best under these challenging circumstances to prioritise the children’s safety and comfort, and to ensure that everyone could still enjoy the ceremony. Managing crowd limits in a hot, busy room is no easy task, yet the team remained patient, calm, and respectful throughout. And they pulled off an AWESOME evening!! Despite the challenges, the graduation evening was a great success!! The children sang and performed, proudly wore their adorable graduation gowns, and each one received their certificate with an official handshake from the centre management. It was incredibly cute to watch, and remarkable how warmly every child responded to the staff. Afterwards, we all (families, staff, and kids), enjoyed snacks and cakes together outside - thankfully it had cooled a bit by then! Parents were applauding, chatting, and smiling, kids were running and playing— it was a genuinely beautiful way to send off our children to school, and for my daughter it was a truly significant and memorable moment. In all my interactions with the centre — from daily drop-off conversations to parent evenings to this final graduation — I have always felt heard and respected, confident in the team’s decision-making, and grateful for the loving, stable environment they create. It speaks volumes that several families I know, including my own sister and brother-in-law, travel well outside their local area just to bring their child here. That’s how trusted this centre is. We have absolutely no regrets choosing this centre for our daughter. Her early years have been enriched by a team who poured time, skill, and genuine affection into her growth. She leaves confident, happy, and ready for school — and we credit so much of that to the wonderful people here. I highly recommend this centre to any family looking for a place where children are truly known, cared for, and celebrated. To Natalie and the amazing team - Thank You - sincerely... Your untiring efforts to create a such a welcoming, safe and warm place for our most precious children, and your input into shaping our daughter's early foundational years is so very greatly cherished. Thank you.

Community Kids Austral has been amazing! My son is always so happy thanks to the genuine care from Natalie and the team. The recent graduation was beautifully organised and such a special celebration. We’re so grateful! It’s wonderful knowing he’s thriving in such a supportive environment. Highly recommended!

Before our son began at this preschool, he was quite behind for his age. He couldn’t count confidently, write his name, or even draw a clear picture. Within just one year, he has absolutely flourished! His confidence has grown, he can write his name, count, draw beautifully, and is more than ready for big school thanks to the incredible guidance and support he’s received. The teachers put in genuine effort with every child and truly care about preparing them for the next stage. Despite having limited space in some areas, they make the absolute most of it and always create fun, engaging learning environments. Their events, activities and special days are always so thoughtfully organised and full of excitement for the kids and families. We are so grateful for what this preschool has done for our son. They have supported him, encouraged him, and helped shape him into a confident little learner ready for school life. I highly recommend this preschool to any family considering it!

Thank you Natalie and all the staff at community kids Austral for making graduation such a special moment not only for our child, but they went above and beyond to cater for parents on such a extremely hot afternoon by holding the ceremony indoors with air-conditioning. Thank you for all you do for our children I have experienced nothing but great communication and help throughout the many years at this centre, keep up the amazing work.

My children have attended the centre for the past 3 years and can not fault them in anyway they are fantastic, from the educators to the management team are genuinely like family to us. The genuine care for my little ones means the world to me it’s a safe inclusive learning environment . Natalie and Joanne keep up the fantastic work

I highly recommend Community Kids Austral to every person looking for the best care for their precious children. Both my kids have been attending the centre for many years now. From day one the staff were absolutely amazing in assisting with my kids transition into the centre. The staff is loving, caring and welcoming to everyone who enters their care. A big Thank You to Natalie for running a centre that is based on respect, love, kindness and compassion. Yesterday my son graduated and I cannot thank the team enough for all the years they made my son feel safe and loved. It’s time for him to move on to the next chapter in his journey, he has come a long way and thats all thanks to the loving and caring educators. If you are looking for a centre that provides the utmost support for your children, Community Kids Austral is definitely the one!!

I would give 0 if it allowed me. Through out the time that my child went to this child care, it was good. But we had the most horrible experience on the graduation day. Initially the graduation was Friday and we had baby sitter organised but they changed it to Thursday therefore we could not organise the baby sitter even though we tried. On the graduation day, parents were turned away because the invitation was for “two people only” not including graduates. We were four people, me, wife, son that was graduating and his seven year old brother. So either me or my son could go in or my wife and son or me and my wife hahaha. I mean 7 year old going in the room would make no difference. Understandable if it was an adult. The welcoming of parents was only there to filter the extra people and turned them away. I mean come on !!! One father was so angry as he had to leave some sort of job to be there meaning no income for family. He was yelling “I lost money to come here.” I was asked to swap and take turns with my wife to watch the graduation ceremony. Only a person with zero IQ would say that and organise the ceremony this way. What is the point of swapping?? One of us would have to miss the ceremony, which I did. I could not watch the performance they did. The reason they gave me was lack of space inside the room. They have wonderful two backyards where family of four of five would easily fit with no problem. Anyway they ruined the whole ceremony for me. My son was so excited from the night before and he wanted me to be there. It was so disappointing. I asked to see the centre manager to talk to. I was told she is giving speech. Well done for ruining such a wonderful moment.

Highly satisfied with the team at community kids Austral! My daughter has been attending for 4 months and so far we are very happy with her educators and Natalie, everyone is so happy and welcoming and my daughter loves attending she gets excited when it’s her daycare day!

Genuinely, the team here are amazing! My son had the most amazing time here and the team helped make his transition into daycare so easy and with much care! They were very considerate with his medication and food sensitivity, making necessary accommodations as needed. Big thank you to Natalie, Rona, Bonita, the nursery team and all the staff. Highly recommend this centre!