Worst experience and I would not recommend

Aurora provides a safe and caring environment. The teachers are friendly, and my children enjoy the daily activities. The only reason I'm not giving 5 stars is that the app can have issues sometimes – sometimes I don't get accurate updates of the day. Still, I highly recommend Aurora to any parent looking for a nurturing and reliable childcare service. Thank you to the whole team!

Our daughter has been going to Aurora for nearly 4 years now, literally her whole life. She has an amazing support network here, staff have been very helpful in managing her medical issues. It will be a sad day when she grows out of kinder and leaves behind such an amazing and supportive group of people.

Our three children have been attending Aurora Early Education, Rowville since 2020 and we couldn’t be happier with the experience. The educators are caring, attentive and genuinely invested in the children’s wellbeing and development. The staff create a safe, nurturing and fun environment where kids feel comfortable and excited to learn and play. Communication with families is always excellent and we always feel at ease knowing our children are in such capable hands. Knowing our children are happy, safe and loved while in their care has given us incredible piece of mind over the years. Watching our children grow in confidence, develop their learning and be excited to go to a safe and nurturing enticement has meant the world to us as parents. We are so happy that our children attend an amazing daycare and are so grateful for everything the staff have done for us over the years. Highly recommend for any families looking for a reliable and caring daycare.

We recently moved our son Charlie to Aurora and I honestly can’t speak more highly of the staff and childcare. I wish we had moved him sooner to be honest. They’re always doing new and exciting activities with him, I often think how do they even come up with them. All the staff are so friendly and really take pride in their jobs. ❤️ we get daily updates of what he’s been upto and it’s the highlight of my day.

We are very happy with this childcare centre. The educators are responsible, caring, and always keep us informed about our child’s situation. They also encourage good habits， and we are very satisfied and truly appreciate the educators’ dedication.

Such a lovely centre. The educators are caring, supportive and create a safe and nurturing environment for the kids.

Kinder class has been a really smooth transition and the first time the boys don’t really cry when they come to daycare/kinder. Has been a really positive experience.

We love being a part of the Aurora Early Learning family. It’s a wonderfully nurturing environment where cuddles aren’t just for little kids - they’re for big kids too. Highly recommend for families looking for a warm and welcoming childcare.

🚨 **ZERO star if google would allow — EXTREME NEGLIGENCE** 🚨 Aurora Childcare Rowville should not be entrusted with any child’s safety, especially if your child has allergies or medical needs. My son has life-threatening anaphylaxis to gluten. Before he started at this centre, Aurora was provided with his anaphylaxis management plan, clear medical documentation, and emergency medications including his EpiPen. Staff were fully aware that a single mistake could **kill my child**. Despite this, Aurora staff caused my child to suffer ANAPHYLAXIS — TWICE — within one month. Let that sink in. First incident (30 September): Aurora staff gave my son cake containing gluten. Their excuse? A staff member “misread the label.” As a result, my child went into a severe anaphylactic reaction, required an EpiPen and was transported to Monash Children’s Hospital. This was a completely preventable, life-threatening event. Any competent childcare centre would treat this as an absolute never-again event. Aurora did not. Less than four weeks later, they did it AGAIN. Second incident: My son was given the wrong meal yet again. This time, staff claimed they “misread his name” and gave him another child’s food. We were told that under their “new process,” two staff members checked the meal — and somehow both failed. Please note: it would have been catastrophic for another child too whose meal was swapped. Two staff. Two checks. Same catastrophic mistake. One child. This is not a mistake. This is not bad luck. This is gross negligence and a total breakdown of duty of care. Aurora Childcare is now under investigation by the Department of Education. The centre has already received breach notices for the first incident, and the outcome of the second incident is still pending. This information is publicly verifiable on the Department of Education website. My child’s life was put at risk twice by the same centre. The trauma this has caused our family is indescribable. No parent should ever receive a call saying their child has been given an EpiPen and awaiting ambulance as their life is at risk — let alone receive that call more than once because staff “misread” something. If your child has anaphylaxis, allergies, medical conditions, or requires basic competence, DO NOT ENROL THEM HERE. Policies on paper mean nothing when staff repeatedly fail at the most basic, non-negotiable safety checks. This centre has shown, through its actions, that it cannot be trusted with children’s lives.