I wish we had listened to the negative reviews posted below because this place is as bad as they come. We couldn't survive more than 3 weeks (2 of which was due to a notice period) with this centre as they have been the worst bunch of people you could meet let alone place your child with. Our daughter had 2 incidents with falls involving a bump on her head in the span of the 3 weeks and on neither occasions were we notified. We were only given an incident form on one of the occasions and it was done in passing as "Oh hey your daughter hit her face and has a massive bruise so please sign this form thanks. It doesnt even really hurt so its okay". The other occasion they didn't even bother because we were already leaving the centre. These incidents aside, the centre follows none of the policies or programs they pretend to set out for the kids. We knew there was something wrong from the first orientation. When we attended and we saw another child who clearly is feeling some form of emotional abuse standing slumped up in the corner next to a bin. We were there for 45 minutes and he stood there the whole time without one person (I can't call these clowns educators because they're clearly not!) checking on him! Within the same visit one of the people working there swung the door open when they were taking the kids in and it whacked one of the girls in the face and she started crying. They didn't even stop to check on her and instead just shooed the kids in for morning tea. On another occasion we came to drop something off for our daughter and when we arrived our daughter was holding a dirty used paper cup with rubbish and sand stuffed in it. The place is filthy and poorly maintained and the toys look like they've been through world war 3 and not one of them is working. When you arrive you can expect a small crowd of the people working there sitting around in a circle on a bunch of milk crates discussing what fast food they had on the weekend while the children do laps around a sand pit wondering why they are there. There is literally no worse feeling you can have as a parent then when you see your child give you a look of "why did you punish me by leaving me here" and we saw that from our daughter everyday we picked her up from here. Don't make the same mistake we did and placing your child here no matter how desperate you are for immediate care because you will regret it. They really take the care out of child care and I'm surprised they still have a licence given the mountain of paperwork they would be having from the number or incidents that happen here. You have been warned. Ps Any of the positive reviews you see of this place are actually of the staff themselves. It's actually very desperate of them to trick people into thinking this is actually a good centre with fake reviews. Trust your gut instinct if you ever decide to visit this place. Pps. As a reply to the owners reply - we have raised these issues directly with your centre manager and was advised that you guys are sorry and will make sure it doesn't happen again just for it to happen again within the next week and this time you didn't even have the courtesy to apologise or record the incident as my daughter was leaving the centre. You guys don't care and anyone who visits this centre longer than 20mins can see this from your staff. Don't kid yourself. You guys never even reached out after we left. Just lies upon lies from this centre

My daughter has been attending this centre for over 12 months and she absolutely enjoys her time in their care. She shows great bonds with not only the Educators in her room but all of them through the centre. She's shown great improvement with her language and communication during her time here. Something I really enjoy about Georges Hall are the events that the centre puts on through out the year. They have great initiative when it comes to building links with in the community, and these events are a great time for this. Thank you to the Managers and staff for showing my daughter the love and care I would give her ❤

My daughter loves coming to care. Whenever I drop her off she can’t wait to go outside and play with the educators and other kids. The Storypark system they have in place lets me know what she’s eaten and how her days gone and puts me at ease while I’m away from her.

Such an amazing centre. All educators are nice, approachable, informative and caring. My son has learnt so much in the short time he has been there. We also love the routine and activity updates.

Review from a mother who was nervous to send her almost 1 year old to day care for the first time. My experience has been nothing short of perfect so far. Staff are very warm, friendly and approachable. First day I called about 3 times to check in and each time they made me feel heard and valued. The way they speak to the children and to the parents (just as important) is lovely and genuine. I have had encounters with at least 6 of the staff members there so far, and all have been exactly who I want around my child- so friendly and loving. Regular communication, the place is clean, parking is easy, smiles everywhere, kids being responded to when upset, a family like feel- honestly can't fault them so far. The feeling I get from this place is that they treat the kids like their own. They go above and beyond their job description and I'm so grateful for that. It takes away the mum guilt and nerves we all feel when needing day care.

The staff really love and care for the children as if they were their own. The education is great too. My daughter is thriving and loves being there. The food they serve is tasty and nutritious.

Since Sandra and other staff have left on an forever leave this centre has gone beyond repairable! My son has been bullied by staff, getting told he has behavioural issues when 90% of the time they tell him his fantastic and then after a couple of years come up with all these issues all of a sudden, even implying his deaf when he recently had a hearing test and passed 100% which is on his file! The centre is and hasn't been able to provide me with proper information supporting scenarior or strategies to work with him which makes me believe this is not true or they just have no idea! The letter the teacher provided to peadritician is laughable that I was even embarrassed for the centre to show a doctor. Information on the letter too was not factual and a lie (fraudelant), when pulled up about it they advised will amend! Still waiting! My child soiled his pants purposly and the teacher called me to tell me that she put him in a nappy to show him that if he kept having accidents he would have no spare clothes left! Well I asked did he run out and she said no! I said so your punishing him? She said of course not! Well what would you call that? Area manager said she would inplace training to the staff that has been for 3 years. Is this not part of training and childrens development? Toilet trained kids are not to be put in a nappy unless they have no clothes and not for punishment which is clearly what it was. I have raised many complaints and concerns, acting manager (You would think would pick up the phone) no where to be seen, she seems to hide behind the staff and allow staff to run their own show! Last complaint the room leader told me to call the Area Manager Alex! After telling staff get Alex to call me, I am the one compalining! She called. She sounded lovely, tell you everything you would want to hear, but again no substance in her wording, I would have thought she would have called me with a follow up in actions taken but again nothing! They do not kow what they are doing! My son can talk and communicate to me which I am thankful for, save yourself the lies they give you to make you hear what you want to hear!

These reviews are no longer a clear view of the service as it has been taken over and has not been the same since. Teachers have been put in new positions not suitable to them and the quality has decreased. The communication has been very poor and Director has left with no communication from staff. When asked they look at you like lost causes. I am lucky my child is going to school because I would not be able to do another year. Very disappointed