Lovely teachers and wonderful facilities. Our son has learnt so much and enjoyed his time here in Sagewood.

Sagewood Harrisdale has gone above and beyond for our family, and I’m so grateful for everything they’ve done for us. From the moment we found Sagewood Canning Vale and then Harrisdale, we instantly felt warmth, trust, and genuine care. The centre quickly became our sons’ home away from home. Both Jonathan and Benjamin wake up excited to go every morning, and that joy truly speaks for itself. We often get asked by the boys to pick them up later because they don’t want to leave — that’s how much they enjoy their time there. There’s never any fuss at drop-off either, because they are so familiar and comfortable with all the educators. That level of trust and connection means so much to us as parents. I also love the pick-up process. Collecting the children from the foyer keeps everything calm and avoids upsetting the kids. Being able to talk with the educators every day about how their day went, what they did, and any special moments is something I truly appreciate. The Storypark app is incredible. The detailed stories, photos, and updates give us a complete picture of their day. I never feel like I’m missing out — even when I’m away. It gives us so much peace of mind, and we trust the team completely. We’ve also noticed such positive changes in our boys. Their manners improved so much that they even received compliments from school — a testament to the values and guidance they receive at Sagewood. It’s truly a team effort. Going through my health recovery has been challenging, but the support from the Sagewood team has made it so much easier. Knowing my boys were safe, happy, and cared for allowed me to focus on healing without worry. For that, I will always be thankful. It’s bittersweet that Jonathan won’t be with them anymore next year, but Sagewood will always hold a special place in our hearts. Thank you for being such an important part of our family’s journey.

Caring, loving and kind – From the Management Team to the Educators, chef and staff; they are all passionate about the kids’ development and they take sincere interest in creating an inclusive, caring and safe environment for the children. My daughter loves it there. The best thing i like in Sagewood is pickup and drop off kids is at the reception because it doesn’t interrupt other kids in the classroom and good for hygiene and security purpose as well. Thanks Sagewood for everything 🥰

Sending your precious babies to daycare is never easy however our Sagewood Harrisdale family are second to none. When your little toddler gets excited to be in and around a place and space you reassured that they are loved and cared for exceptionally well 🥲 We love it here and will be sending our second baby once I return to work. Management, facility, cleanliness and overall care is honestly a big thing that ticks all our boxes especially after having a bad experience at a previous well known daycare. As a mother trusting your institution is major! Thankful for Sagewood Harrisdale being part of our family and truely our trusted Village 🙏

Sagewood Harrisdale has exceeded our families expectations for childcare! My daughter had been in four different centres in her first year, all very negative with serious incidents occurring. We found Sagewood harrisdale and instantly fell in love. Sagewood is now our daughter’s home, away from home. She wakes up with pure excitement to attend every day and the centres care, compassion and understanding is just amazing. What I particularly love is the cultural diversity and inclusion, the centre represents multiple flags in the foyer and have a strong focus on reconciliation and teaching the children about the country and culture they are learning and growing on 🌸

I can’t recommend Sagewood Harrisdale enough. Our kiddies have been going there almost a year and have grown in confidence so much. Their language and learning have come such a long way and they LOVE going. The staff are friendly and so attentive!

Our son Aryan has been part of the Sagewood community since he was just 4 months old. He is now 2.5 years old and currently in the Piccolo Room. Over the past two years, we’ve watched him grow into a confident, curious, and happy little boy — and we credit a big part of that to the educators who have supported him along the way. Aryan has eczema and specific dietary needs, which we were quite anxious about in the beginning. But from the very start, the team showed care and attention, ensuring his skin was looked after and his dietary requirements were followed. Regular application of creams, careful monitoring during mealtimes, and a genuine willingness to work with us as parents gave us peace of mind. Transitions between rooms have been smooth, and each new team has taken the time to understand Aryan’s needs and personality. His current educators in the Piccolo Room have built lovely relationships with him. It’s clear he feels safe, supported, and confident in their care — he comes home every day sharing songs, words, and little stories from his day. We especially appreciate how the team has been open to feedback and willing to have ongoing conversations about his needs. While daily updates are sometimes brief, when we ask for more details, the educators always take the time to share and support us as parents. We value the consistency, kindness, and professionalism shown across Aryan’s time at Sagewood. We’re grateful for the genuine efforts made by the team and feel confident that Aryan is in a nurturing and caring environment. Thank you to all the educators who have supported our son’s journey since he was a baby — your dedication means so much.

Honest Review of Sagewood Early Learning Centre My daughter attended Sagewood for two years. For most of that time, things were manageable, and we had no major complaints — until more serious concerns were raised and handled in ways that left us shocked and hurt. My daughter has medically diagnosed PICA, and one of the earliest signs was her passing sand in her nappies at a very young age (around 12–18 months). When we brought this to Sagewood’s attention, the response was dismissive — "We already informed you once long ago.” That kind of vague, casual response is not what any parent of a child with a known condition should receive. Thanks to educators like one of them (dont want to share names), who was attentive and caring, we were able to manage it for a while. But the issue resurfaced in the Piccolo room. A medical letter was provided again, and we even sat down for a proper meeting with the team to discuss a clear management plan: supervision near the sandpit, redirection, and reminders that eating sand is "yucky." Sadly, this plan was not followed through. At one pickup, an educator confidently told me my daughter hadn’t eaten sand — yet she had visible sand around her mouth. When I pointed it out, the educator panicked and walked away. There was no attempt to investigate or even document the incident. This lack of accountability is deeply concerning. On top of this, my daughter had a nasty fall that led to a swollen, bleeding injury near her eye. The educator called me before administering first aid. When I asked if ice had been applied, the answer was no — until I requested it. Shockingly, I was told not to come in and that "she's happy and it's a small fall." Any parent would understand how distressing and unacceptable this is. If it were their own child, I doubt they'd respond with such indifference. When we tried to raise our concerns with Sagewood’s management and ownership, instead of support or professionalism, we were met with disrespect and an attempt to push us out over a few temporary failed payments (which were later resolved). They used those as justification to deny refunds for absences even when medical certificates were provided. Rather than working with us, we felt judged and discriminated against. What became clear is this: Sagewood is great as long as you never question anything. But if you speak up — even respectfully, even for your child’s wellbeing — you are made to feel like a problem. My daughter would often come home starving and thirsty. The standard handover was always just: "She had a good day." But what really happens behind the doors after the foyer? We may never know. What we do know is that accountability, transparency, and compassion were missing when it mattered most. To Sagewood — this isn’t about who’s in charge. It’s about a child’s safety, a family’s trust, and a centre’s responsibility. My daughter deserves a place where she is seen, heard, respected, and cared for — not where issues are swept under the rug or ignored. The smiles may be plenty, but the support is not. And for that reason, we are relieved and grateful to walk away. From a family who once wholeheartedly trusted this service — thank you for the good moments we had over the past two years. But trust was broken, and the way we were treated — dismissed, judged, and pushed out as much as you'd like to think you have tried to intimidate us, we are not. We’ve chosen to walk away with our heads held high, knowing our daughter deserves better. We may have been shaken, but we are not staying silent. If you look at most of other reviews, majority are the educators who are already working there.

I could not recommend SW Harrisdale highly enough. From the ladies at the front to the kitchen staff to the educators, everyone is so beautiful. They cared for my daughter like one of their own. No hurdle was too big or small, they listen and care. The food they serve is amazing, the activities they do are very creative and it's very clean space. They treat sickness as serious as needed. The ladies at SWH made our time at daycare seamless and unforgettable. They became our friends 🧡