I hate to write this review as I know how difficult it is to look after children and we are thankful to those educators who do work here and care for the kids day in, day out but I wish I had an insight on this centre before sending our kids there. Our kids have attended this centre for a number of years. The toddler room hasn’t had permanent staff work there longer than a few months ever since we have been there. My daughter would cry every single morning at drop off and would fight to go to daycare, we have now just started a new daycare a week ago and she is a totally different child, she’s happy and hugs her educators (she’s been there a few days and we can see a complete shift!!) We have learnt that there have been a few dramas at Goodstart Caloundra, a few I won’t get into but there was an educator working here treating the children poorly that actually made the news. She would scream, and even laid hands on them. Luckily she is not there anymore. We should’ve been told about these things, it’s our kids that they are working with, we should absolutely have been told about this. On one of the last days when we picked our children up at 3:30-4pm there was not one full time educator in sight - they were all agency workers (this centre highly relies on agency workers). I could not believe it, ANYTHING could have happened in this afternoon and we would have never known about it. Another incident was I signed a form to say not to apply the sunscreen to one of our children as she had a skin reaction to it. I got 3 phone calls in 2 weeks that someone had applied the sunscreen to her. There needs to be a duty of care for all workers who come in contact with children about allergies / they have so much staff turnover around that these things happen. New staff need to have a morning meeting before working with children. Around special occasions like Mother’s Day/father’s day/kindy graduation etc, we never got keepsakes, so seeing friends at other kindy/daycares receive special things we missed out on sucked a bit. The educators do their best with what resources they have. There are a handful of educators that are amazing, Amy and Ari - in the pre kindy room, they are patient and kind. Tamika the new director is great, she welcomes you at the door.. a couple months ago, you could walk in and nobody would bat an eye at you. We found from conversations that the educators are just being over worked, it’s unorganised and isn’t a positive work place which is resulting to educators being unhappy and leaving / burnt out. You can really just go off the vibe. I really do hope that this centre improves for the children and finds permanent staff that will stay there for a while. They have lost a lot of great educators in the last 2 years so I hope the big bosses figure out why this may be and do something about it!

We’ve had a wonderful experience with this centre. The educators are fantastic — especially Miss Carolina, who has been absolutely amazing with our daughter. She is warm, attentive, and clearly cares deeply about the children. Our daughter loves being there and is always excited to go. The environment is spacious and well-organised, providing plenty of room for the children to explore and learn. The management team has also been great. They are always helpful and responsive whenever we need anything.

Unfortunately this facility is terribly unorganised and seemingly uncomfortable for most children when dropped off by parents without support by carers. Hopefully under new management the vibe can be turned around and become a more positive experience. Recommend parents looking at alternative daycare in the area.

My daughter has attended Goodstart Caloundra this year in the pre-kindy program, and we couldn't be happier. Wonderful educators and lovely facilities. She particularly loves the outdoor space. Highly recommend.

The Kindy and Pre-Kindy rooms and educators at Goodstart Caloundra are amazing. Brooke, the centre director, was so welcoming from our first interaction with the centre. What stands out most in the educators is their personalised approach — they genuinely understand and cater to each child's distinct needs. This level of individualised care not only supports their development but also fosters a deep sense of trust and security in both children and parents. We have absoloutely loved our time at Goodstart Caloundra.

Amazing daycare. Our son has been attending for years and loved it. The staff is friendly and very helpful. Highly recommend!

The educators are always bright and bubbly at 6.15am when I drop my son off and equally as excited to tell us about his day, as we are to hear about it, when we pick him up. Our son's confidence has grown tremendously in the time that he has been at Good start Caloundra, which is a testament to how safe and cared for he feels while in their care. I am so glad we chose this centre, they have well and truly exceeded our expectations.

Highly recommend this centre. They have been absolutely amazing for my son with autism and made him feel safe and cared for. He has learnt so much and become so confident since attending.

The educators and staff at Goodstart Caloundra are nothing short of exceptional. My little one absolutely loves going to care. Thank you to all of the wonderful teachers.

My two girls go to this centre and the staff are amazing and really above and beyond for the kids in all factors for their education, care and wellbeing. Thanks to Brooke, Suzy, Mel, Catherine and Talisa and all the rest of the staff you guys are awesome.