I had my daughter in for about 6 months, The whole time we were constantly unwell (since switching daycare maybe once in months), The floors were constantly dirty and being 'cleaned' while parents were coming in and out collecting kids around 3:30pm. I found multiple occasions where there was no water available from lunch time to about 3pm, My daughter was constantly constipated and seeing doctors because of it - The water part was confirmed by their manager Emma as she stated they clean the bottles after lunch and she had to 'pull up' the staff twice after I brought it to her attention that kids did not have access to water. The girls working there would play favourites with their kids and grand kids in the room by giving them more attention which while it is natural instinct, Should not happen at your place of work, I saw this myself and other mums I've spoken to have also seen this who did the stay and play. Emma was lovely with any issues brought forward but I never saw changes in care. All in all, I would not reccomend the baby's room at jack and jill mandurah.

Taught my kids to fetch water, thanks

Very happy with jack and Jill, my daughter has been there for 2 years and thriving, lovely staff, flexibility and engagement

It's been a few years since my child attended but it had great facilities, great programs and wonderful caring staff.

Jack and Jill were promising when we toured, the staff were friendly and they assured us that our <2 year old would flat between the toddler area and the bigger kid area as his behaviour warranted.. after a couple of months of receiving regular reports that he was happy, enjoying himself, and has no problems we were called in to collect him early, told that he had been problematic for 8 weeks or so, that he would require additional staff on to care for him which they could not afford, and they were not willing to let him in with the bigger kids where he thrives and instead kept him in with the much younger children where he was going stir crazy. I held off on posting a review until we had experience in another child care centre as I didn't want to post anything that was not Jack and Jills fault, but since moving him he is thriving, getting the care and attention he craves, enjoying his days to the fullest, and coming home demonstrating skills and good behaviour that he has picked up from the centre. Jack and Jill gives the impression that they are money driven, and only interested in caring for "easy" children who they have to provide minimal effort to care for.