I had really high hopes for Fitzroy ELC however there were a few things that left us as parents unsettled. Given our daughter had completed all orientations it took her 3 months and still could not settle often coming home telling us she played by herself all day and no one spoke to her… numerous times during morning drop off I viewed educators turning their back and not welcoming her or including her into play or breakfast time leaving her unsettled and watching her sit by herself… After raising this to management more than 3 times they reassured me that they would place a note on the app to confirm when she settle many times this was missed and ensured me that they spoke to their team and communication was thorough through to all staff member. When i arrived at reception no one could discuss with me and had no time to address my matters… telling me they had tried to communicate it false. I did not feel heard or understood with management and was often shut down which was the cherry on top for us. Fitzroy Management was away and the matter was getting passed around to multiple people, we offered 3 points of contact for them to reach out communicate with us however did not. Why should we have to pay for fees when educators yet alone MANAGEMENT who aren’t doing their job correctly? The level of negligence is nothing like I have seen before. Having moved into a new centre we have noticed significantly large difference in centre management & where the faults were at Fitzroy ELC, I would be carefully considering this centre when looking at placement for your Child/ren especially the educators and who are around your children as the staff should probably be doing the CORRECT checks on employees.

Running CPR and Childacre First Aid training at your childcare centre was a fantastic experience. Your educators showed a strong knowledge of policies, clear thinking under pressure, and an exceptional commitment to children’s wellbeing. That level of dedication doesn’t go unnoticed.

I’m not quite sure where to begin, but I want to start with a heartfelt thank you to all the educators who have looked after our daughter Our daughter joined this centre when she was just 5 and a half months old in 2021. It’s never easy to place your child in daycare at such a young age where she began attending four days a week, and as first-time parents, we were understandably anxious about choosing the right daycare. When we first entered the centre, we were warmly welcomed by the wonderful Sheralyn. She guided us through the entire process, and we are incredibly grateful for all the support and assistance she has provided over the years. We vividly remember dropping off and calling about four times that very day to check on her. However, after just a few days, we realized that this environment was perfect. All the educators showered her with love, kindness, and reassurance. This nurturing atmosphere continued throughout all the rooms as our little human grew older, and to this day, the educators have consistently shown the same love, kindness, and support. My partner and I often refer to you all as our second mum and dad because, in reality, you have all played a significant role in raising our daughter, providing her with a beautiful upbringing while we were at work. For this, we cannot thank you enough! Thanks to all the educators, Armani has thrived and blossomed into such a bright and intelligent little person and it started right here with you all at Fitzroy ELC! Thank you again for being there for our daughter and for us!!

I have so many positive things to say about FELC, I hope I can remember them all here. My daughter has attended the centre for nearly 4 years, since she was 10 months old. When drop offs were hard they always facilitated the process gently and provided great advice that appears to come from current, gentle parenting methods. My daughter started during Covid and I was always comforted and impressed by the extensive cleaning practices that you could see and smell. The chefs prepare excellent nutritious food that I hate to admit surpasses my home cooking and experiments for fussy eating. From a child safety standpoint point I’m comforted by the processes and procedures they have in place and their willingness to talk me through these. The purpose built building also makes for an environment that is safe on a number of levels. The variety of activities is next level and it’s mind blowing to have my 4 year old come home and teach me yoga, composting, healthy biscuit recipes and Italian songs! The staff and steady stable, well trained, invested and kind and the centre Manager has helped me many times with challenging parenting moments. Thanks to you all for doing an amazing job of caring for my daughter. Oh and undercover parking is great for drop offs on rainy days!

English is not my daughter’s first language, so moving in to english-speaking childcare was not easy for her. Luckily FELC got caring and friendly educators, my daughter enjoyed every moment there. Thanks to Radishes team: Hannah, Joanne, Queenie, and Cindy! Our time was short but we surely will miss you all

All the educators are great, and my children have beautiful memories here. We cannot move on.

We have loved our time at Fitzroy ELC! In every room my kid has become so attached to her teachers and they have looked after her so well. They are all so kind and caring, and really form great bonds with the kids. The whole center is fun and friendly, and always made us feel so supported. It really focuses on building a community and has so many wonderful extra programs and resources that my daughter always enjoyed. We cannot recommend more!

Our twins attended this daycare from 9 months- 18 months of age and we could not speak more highly of it. The only reason they no longer attend is because we have since moved interstate. Being our first experience of daycare we were obviously anxious, however the staff were absolutely wonderful and we always felt safe leaving our boys in their care. The design of the spaces are beautiful and the children spend time outdoors every day. The food provided is fresh and cooked on site. An onsite art teacher conducts lessons with the children (even in the baby room). And the dedicated carpark means drop offs are a breeze (not something i say lightly with two babies). The app used for updates was excellent (even letting us know how long their nap was and what they had eaten and how much). Our only regret is that our boys wont spend the next few years at this daycare as the older children's rooms looked amazingly enriching. Would highly recommend. (Thanks again for caring for our boys Luca and Frankie!)

I sent the following email to Fitzroy ELC when we had to let them know we needed to move daycares - I think it speaks for itself! I am so sad to let you know this but we have sold our home and are moving away. As a result our daughter will no longer be able to attend Fitzroy ELC. She has absolutely adored your centre and we couldn’t be more grateful of the care you provided to our outgoing little girl. She always comes home happily exhausted from all the excitement and as much as it was hard in the beginning to leave her when she was having the expected separation anxiety, she has flourished under your care and we were only saying last week how lucky we are to have found your centre. It has definitely set the bar high for our new daycare! The work you do is incredibly important and you should be so proud of yourselves. Thank you from the bottom of our hearts.

Our son thrived at the centre and we will forever be so grateful that he got such a positive start in life. All the educators and staff have been truly wonderful to our family, and we have always felt so secure in sending our child in for care. The environment staff have created at Fitzroy ELC is one of positivity and kindness.