We couldn’t be more grateful for the care and support our family has received from Goodstart Early Learning Mount Nasura. Our son has attended this centre since he was just 2 years old, and as he now finishes his daycare journey, we reflect on how positive and reassuring that experience has been. The staff have always been incredibly supportive, patient, and understanding—especially in helping our son navigate the challenges of ASD. They took the time to truly know him, work with his individual needs, and support his development in a way that made him feel safe, accepted, and encouraged. Communication with educators was always open and caring, and it was clear that they genuinely wanted the best for him. Knowing he was in such capable and compassionate hands gave us real peace of mind over the years. Thank you to Sharee and your entire team at Mount Nasura for your dedication, kindness, and the important role you’ve played in our son’s early years. We will always be thankful for the foundation you helped build for him.

We can't speak highly enough of the care provided to my children by the staff at this centre. Both of our kids started here at around 8 months of age and in that time have not only received excellent care from fantastic staff but have also learnt a lot and made some great friends in a fun and supportive environment. We also receive regular updates and photos on their progress.

Absolutely adore this place and their wonderful staff! Both my boys started at the age of 2, one of them is now 8, and my second who is 3 is still there with a fair few familiar faces which is great! The friendships and growth in both boys proves just how good the relationship with the staff and other children are there.

As a parent accessing childcare for the first time I relied on parent/carer reviews to help determine whether this centre would be suitable. For this reason I feel it’s important to leave this one star review to capture our experience since it seems to be so different to a majority of others. Although in hindsight, the other one star reviews referencing poor administration clearly had some merit. We personally had issues with allergy management, communication and on-boarding. Without going into specifics, it was serious enough to capture the attention of ECRU – so not simply an unfounded complaint from a disgruntled parent. After leaving we provided our feedback not only to the centre but to the Goodstart head office and regional manager – which has yet to be acknowledged after 5 weeks. I think that provides all the information you need to know about the Goodstart brand when they can’t even be bothered to acknowledge the seriousness of our complaint. Probably too busy posting memes on Facebook. I’d encourage anyone to tour multiple centres and do as many orientations as you need. Ask questions. If you’re not satisfied with their response, seek care elsewhere. We persisted for way too long despite multiple incidents, red flags and questionable practice. After starting at a new day care the ineptitude of the Goodstart management has become even more evident. There are good day cares out there, but in our experience this is certainly not one of them. Edit: It's been about 9 months since we've left the centre and no one from Goodstart (the centre or head office) has reached out to acknowledge my complaint. I've noticed they've replied to all of the positive feedback but have ignored others. Makes you think that malpractice is a common occurrence and they're strategy is to just ignore it! Do better.

Would definitely not recommend this place, my daughter has been going there for a while and has constantly had issues, nappies always full or not put on properly. One time she was locked inside and was in the toilet while all educators were outside. Not happy at all with this place.

I have never felt so comfortable and confident leaving my most precious possession (my child) in the capable hands of the staff at GD Mount Nasura! Everyone is approachable and the communication is fantastic!! Best decision we ever made!

Absolutely love this centre! My daughter has been going since Dec '22 and have never had any issues. They always make sure to mention things at the end of each day and you can really tell each and every teacher put so much love and care into everything they do with the children. My daughter has had a couple mornings where she wants to stay with me but as soon as I walk away she calms down is absolutely relaxed with all the teachers. I can't recommend good start mount nasura enough! I am always telling my family and friends how much I adore this centre.

My son has been going to goodstart since 2021, not only does he love going but he has learnt so much. We are so grateful for all their help and genuine care. Staff have been incredible, same educators ithrough that time. I couldn’t recommend it anymore!

My kids hated it (1yr + 3yrs at the time) wouldn’t settle after attending for so long, also it was my first time enrolling my kids into daycare and they did not mention you had to give two weeks notice before pulling your children out so I am grateful they waived the fee after telling me they could charge me the whole two weeks. Did enroll them at “great beginnings” and was surprised they settled straight away! To this day they still love it and get breakfast served to them as soon as we arrive (630am) as I am an independent working mother. So happy for my babies and taking them out of this uncomfortable daycare.