This is one of the most concerning centres. We have received yet another email saying that the cook is "not well again."Why is nobody looking into this? Our children are being affected by these ongoing issues.I believe the current Centre Manager may have contributed to the cook's decision to leave. Staff turnover at this centre is extremely high, and this is already the second cook this year.The constant changes are creating instability for both children and families. Something needs to be done to address these ongoing concerns.<br>Poor kids

We had a wonderful experience during our tour at Busy Bees Kilburn. Tijender was absolutely lovely, welcoming, and very helpful. She explained everything so clearly and made us feel comfortable throughout the tour.<br><br>The centre looked clean, warm, and well organised, and we really liked the caring and friendly environment. Tijender was very patient and took the time to answer all our questions, which made a great impression on us.<br><br>Thank you, Tijender, and the Busy Bees Kilburn team for such a lovely tour and for making us feel so welcome. We really appreciate your time and kindness!

Just like to say this service is amazing they go over and beyond to help all children the staff are amazing they listen and respect everything you say keep up the great work busy bees

We’ve had a wonderful experience with Busy Bees at Kilburn. They have done an outstanding job creating a warm, caring, and welcoming environment. Our child was always eager and excited to go to childcare, which is probably the greatest reward a parent can ask for.<br>A big thank you to the entire team (Managers, Teachers, support staffs, chefs) for their care, dedication, and support.

I would like to provide feedback regarding my placement experience at Busy Bees Kilburn.<br>Unfortunately, my experience was very disappointing. While my first day went well, I began facing difficulties as the placement progressed. As a student, I was required to complete specific tasks and gain experience in different rooms to meet my course requirements. However, I was frequently moved from one room to another due to staff shortages.<br>The Educational Leader would often direct me to work in whichever room needed support on the day. When I explained that I needed to complete certain tasks in specific rooms for my placement, my concerns were not taken into consideration. Instead, I was instructed to remain in the rooms where staff support was needed.<br>As a result, I felt that my learning and placement requirements were not being prioritised. I often felt that I was being used to help cover staffing shortages rather than being supported as a student who was there to learn and complete placement objectives.<br>I also found the Educational Leader difficult to work with and felt that she gave me a hard time throughout my placement. When I raised concerns about my requirements, I did not feel supported or encouraged. This made the placement experience stressful and frustrating.<br>The situation became very upsetting, and on one occasion, I left the centre in tears because I felt overwhelmed, unsupported, and unable to complete the work required for my studies.<br>I believe placement students should be provided with appropriate guidance, support, and opportunities to achieve their learning objectives in a positive and respectful environment. Unfortunately, this was not my experience at Busy Bees Kilburn.

My younger brother attends Busy Bees Kilburn, and I have been very happy with the care and support he receives. Since joining the centre, I have seen a great improvement in his confidence, communication, and daily habits. He always comes home happy and excited to tell us about his day.<br><br>The educators are kind, caring, and patient, and they create a safe, welcoming, and positive environment for the children. I also appreciate the variety of activities that help children learn, develop new skills, and build good habits while having fun.<br><br>Thank you to the wonderful team at Busy Bees Kilburn for all the care and dedication you show every day. I would highly recommend this centre to any family looking for a nurturing and supportive childcare centre. 🌟

Our son is currently attending Busy Bees Kilburn, and we have had a very positive experience so far. From the beginning, the educators have been warm, welcoming, and genuinely caring, making both our son and our family feel comfortable and supported.<br><br>We’ve seen our son become more confident, independent, and engaged since starting at the centre. He enjoys the variety of activities each day and is always happy to see his educators and friends.<br><br>The centre is clean, well maintained, and provides a safe and nurturing environment for children to learn and grow. We also appreciate the regular updates and open communication from the staff, which help us stay connected with our son’s daily experiences and development.<br><br>A sincere thank you to all the educators and staff for the care, patience, and dedication you show every day. We highly recommend Busy Bees Kilburn to any family looking for a caring and professional childcare centre.

I would like to express my sincere appreciation to the entire team at Busy Bees Kilburn for the wonderful care and support they have provided to my son, Rannfateh, over the past year.<br>From day one, the educators have been warm, caring, and professional, creating a safe and nurturing environment where he has been able to learn, grow, and build confidence. It is clear that every staff member genuinely cares about the children's wellbeing and development.<br><br>The communication with parents is excellent, and I always feel informed about my son's progress and daily activities. The team goes above and beyond to make every child feel valued and supported.<br><br>Thank you to everyone at Busy Bees Kilburn for your dedication and outstanding service. We are truly grateful for everything you do, and I highly recommend Busy Bees Kilburn to any family looking for a caring and high-quality childcare centre.

I am genuinely concerned about the current situation at Busy Bees Kilburn. This centre was once highly recommended and had a very good reputation, but over the past 8-10 months there appears to have been a noticeable decline.<br>There seems to be a high level of staff turnover, including multiple changes in the cook position. I am also concerned about the quality and quantity of food being provided to the children and whether adequate oversight is in place.<br>Additionally, I have noticed a reduction in enrolment numbers, with fewer children attending compared to previous years. It would be reassuring to understand what steps are being taken to address these issues and improve the overall experience for children, families, and staff.<br>I hope management takes these concerns seriously and investigates the reasons behind the ongoing staff turnover and decline in the centre's reputation.

I am very frustrated and disappointed with this childcare centre. They keep changing the educators, and it takes time for my son to settle and build trust with an educator. Just when he becomes comfortable, they change the educator again, which is very disruptive for him.<br><br>I have also noticed issues with billing, including being charged twice on some occasions. I would recommend that parents carefully check their accounts and invoices to ensure they are being charged correctly.<br><br>Overall, the constant staff changes have made our experience quite disappointing.