Our experience with Killarney Heights Busy Bees was very disappointing. My child attended for only four weeks before we withdrew her because she felt unsafe and unhappy there. From day one, she came home sad, saying some older boys were mean and pushed her. (Another thing to note is that she was 3y2m when she started but was placed with 4–5-year-olds.) I called the centre the next day after it happened again, and things improved for two weeks. Then, she came home extremely upset, refused to eat anything, and wouldn’t talk. Eventually, she told us the same boys had come up to her outside, pushed her again, and said, “You’re not my friend.” We called the director and requested to review camera footage. The director said there are cameras outside and that she would look into the situation. However, despite confirming she would call back the next day, we never heard from her—or anyone from the centre—again. It has now been three weeks, and the lack of communication feels cold and unprofessional. Given our experience, I cannot recommend this centre to families who want a secure and supportive environment for their child and trust that educators will keep them safe.

I’m so impressed with Busy Bees, where our granddaughters are thriving. The centre, run by Ash Thomas, is so well organised and beautifully presented. At their last fete, I had the opportunity of speaking with Ash. She is enthusiastic and seems so committed to the little ones in her care. When we collect our granddaughters, we are always impressed by the positive atmosphere. In the early days, when the girls were reluctant to leave their mum, their teacher could not have been more gentle and supportive. Now they can’t wait to get there. I would highly recommend this centre.

My 2 daughters have attended Busy Bees for the past 2 years and we have always been extremely impressed with the care and professionalism of the team. It’s clear that the leaders and directors have a priority for fun, creative activities and my girls always come home with good stories to tell :) The food must be great too, because my kids certainly eat meals at busy bees that they would never touch at home 😅

I could not be happier with the level of care for my son who began this year. Both management and the teachers are just exceptional. Great communication, warmth and care!

We’re grateful to have found a daycare that is not only a fabulous service provider but we feel like they are a 2nd family and we’re not just another number.

I am deeply disappointed and troubled by my recent experiences with the centre director at Busy Bees. It has become clear to me that the well-being and safety of the children under her care are not her priority. In fact, her actions have directly jeopardised my child's health and well-being. It is evident that the centre director prioritises her own agenda over the needs of the children. Her behaviour can only be described as bullying, and it is unacceptable in an environment that should be nurturing and supportive. I want to make it clear that I have no issues with the other staff or educators at the centre. They have always shown care and professionalism in their interactions with my child. It is unfortunate that their efforts are overshadowed by the actions of the centre director. In conclusion, I cannot recommend Busy Bees to any parent who values their child's safety and well-being. It is my hope that management takes swift and appropriate action to address these concerns and ensure a safer environment for all children in their care.

We love Busy Bees Killarney Heights. Our daughter thrives in the centre, the educators are all so lovely and dedicated to the development and well being of the children. She is learning so much every day and has developed wonderful relationships with the educators and other kids. I know she is safe and happy when she is there. We receive so many photos each day and detailed reports of their learnings at the end of every week. Ash and Beth in the office go above and beyond always, I can’t recommend it enough.