Address:
65 Norma Road, Myaree, WA, 6154
Care Type:
Long Day Care, Occasional, Casual or Flexible Care, Vacation Care, After School Care
Hours:
Not Available
Vacancies
This centre’s information may not be up to date.
Your enquiry will be sent directly to the Solar Bloom Myaree.
Address:
65 Norma Road, Myaree, WA, 6154
Rating Score
Kiki L
I enrolled my daughter in this child care center for vocation care and we have specific pickup and drop-off time requirements. Before signing up, I repeatedly confirmed and double-checked with the staff that they could accommodate our needs. I even applied for the Child Care Subsidy (CCS) specifically for this purpose before completing the registration. However, after enrolling, another staff member contacted me and said they couldn’t meet our requirements. When I explained that their colleague had confirmed it was possible before I registered, she told me to go back and talk to that employee instead. I find this ridiculous—aren’t you all part of the same center? If your internal communication is poor, why should I be the one to sort it out? From the beginning, I made sure to confirm repeatedly that it was possible before I signed up. What’s more, her attitude was very rude, and she insisted that I should just cancel the enrollment. This is such a waste of my time! My other child has been attending another child care for so long, and this is the first time I’ve encountered such unreasonable behavior. Throughout this process, I’ve had to deal with different staff members from this center regarding this enrollment ,four staffs!!!just only for enrollment ！ How can we have confidence that our child will be happy here when the management is disorganized? reply: Wait!Today I was communicating with your employees in English, not Chinese. Don't try to use this excuse to cover up your improper arrangement and poor internal communication This is very awful, and this is a place for educating children please don’t tell a lie.Is it so difficult to admit mistakes? Who will pay for the time I wasted because of this enrollment? There are many excellent child care in willetton or nearby. I wouldn't recommend this CC to anyone around me. Parents who want to apply can check out their google reviews at the maddington Center
Thank you for sharing your feedback. Your comments are very important to us, and we truly value your voice. We are very sorry that today’s administrator was speaking English and not able to communicate in Chinese and that this caused you an unpleasant experience. Our intention in calling you was only to ask whether it might be possible for your child to arrive a little earlier. This would allow the children to avoid going out during the hottest part of the afternoon, as we were genuinely concerned about their comfort and safety in such high temperatures. We sincerely apologize for any misunderstanding and for the frustration this situation caused you. We never intended to upset you, and we are sorry that it led to such a stressful moment for everyone involved. Thank you again for your feedback. We will continue to work hard to improve our communication and ensure a better experience for all families.
anq wan
服务非常体贴入微，很多元化的园区布置，kindy program也特别棒！
Chic Code
Great School for kids!! highly recommend to all parents as your kid could have opportunity to learn music, arts, sharing fun with other children and even learn the second language... so much fun there!!!
with Myaree, 6154
Above average
Solar Bloom Myaree
$126
Suburb Average
$148
Above average
The National Quality Standard is an industry benchmark defined by the government.
Solar Bloom Myaree
Working towards
Suburb Average
Meeting
