Mt Hira ELC educators are lazy and couldn’t care less about the kids who attend. They are money hungry and severely judgmental. Kids who have learning difficulties, developmental delay and/or speech delays are not welcome here. Kids who act like kids are not welcome here. This ELC expect kids to act and listen like adults. Any kinder who think it’s fine not to take a child to a weekly incursion (which they have attended weekly since they started) and leaving them behind because they can’t be bothered “dealing with him” are completely and utterly absurd. They cram 33 children into a room and expect every one of them to be on their best behaviours. They Allocate new or unfamiliar educators into the classroom and expect children to be comfortable right away. A few incidents happen where my son was hurt, they would downplay how bad it was “his lip bleed only a little bit” and he came home to a massive purple fat lip. “He feel over a truck outside, but nothing serious” but came home with a bruised eye. Sent an email to exit my son, they removed future scheduled days but I received no email back nor did I get a call. Pathetic.

I beg you beware of your kids safety!!! My child was hurt by an educator in toddler 2 room. She was coming home with ongoing bruising and hurt, on a Friday afternoon I received yet another call that she had a blood noise after the 4th call in one week she was injured I didn’t believe them anymore. I asked the director of the day care to show me the footage on how she got a hurt as none of the stories they told me made any sense. Whilst looking for this footage on how she got hurt we came across a footage of my child been physically hurt by an educator it was not only my child but another little boy who was left on the toilet floor to cry. I advised the director of the ELC that I will be recording this she gave me permission to record the footage. Which is also on the recording now I’m being bullied with lawyers to not share and or show this to anyone and if that’s the case they are going to take legal action!’ Well here is my response to you in your threat email to respond by the 13th with confirmation I deleted these footage - I don’t do well with threats ! You had a duty of care to children your ELC director has made it every clear that there is always ongoing issues and that she can’t even work there anymore as there are no safety guileless followed The ELC director has also advised me that that this educator has been going through personal issues at home hence the reason I can assure you I have now started the process for criminal action along side, work safe and department of education. If you want to bully me anymore with your letter I will also now be taking legal action for harassment. You haven’t done anything to protect my child from harm - yet your letter advises it’s to protect privacy of other children yes because your worried about your reputation Our kids matter ! Even though you may think this is a money making business !!!

My son has been attending this ELC for the past 2.5 years. It’s been great for him, he thoroughly enjoys attending and has formed some great friendships. My daughter has also recently started and she loves it. The facilities are 5 star, the education is great. The educators/staff are amazing.

Love everything about it ! My child enjoys going 😊

Mt Hira College ELC is a newly established childcare facility that caters for all children of all ethnicity and religious backgrounds to learn and play inside and outside the classrooms. Everything here is brand new. Claire and Oya are friendly and approachable. If they are not around, you can always send them an email! The communication through Xplor App is great. We get live updates on what our child is up to throughout the day e.g. meal times, naps, nappy change etc. With any businesses that have opened up during the pandemic, I think the ELC team are doing the best they can. Sure there are still some teething issues like trying to get paperwork sorted to get the CCS (probably more a centrelink issue really) and it took a while to get our passcode to get in by ourselves (I like that they are working on having individualised passcode for different families). I am sure we will get there eventually. The educators genuinely wants to get to know our child and are happy for our child's progress and development. The centre is just so convenient for us, any of the existing centres nearby are not as nice and are all fully booked with unrealistic waitlists. We are just so glad our family got the childcare assistance from the ELC team when we needed it. The added exposure to multiculturalism, spreading kindness and not hate are teachings that I want my child to learn at Mount Hira College ELC. Thank you Claire and ELC team!

I am absolutely appalled at the recent changes occurring in the ELC center. As a parent who has 2 children enrolled, I can tell you that I was very happy in the beginning and would have given 5 stars not long ago. But with recent decisions that may be a result of internal politics, sadly our children are the fodder in this power play. Amazing teachers are resigning, their replacements are less than suitable and are poor substitutes for the standards that were set before them, and the amount of upheaval and changes that have occurred MID YEAR is very unacceptable. The amount of discourse and confusion caused has had direct effects on our little ones - who should be given top priority and stability during such integral years. Instead, they have been subjected to more changes than ever and are given the disservice of losing amazing educators because the school is unable to retain them. Would I recommend this school? The short answer is no, I would not. It seems private school Politics have won in this institution - which is the biggest disappointment of all.

I've had to change my review, as for the past 4 weeks the quality of this centre has rapidly declined. There are some great educators here who genuinely care for the children as if it were their own, and the facility itself is incredible, however the current management is less than up to par, there is NEVER anyone sitting out the front to greet you or God forbid if you actually have a question to ask management - no one is ever around. This is the first time I've experienced an ELC who doesn't have someone sitting at reception, what sort of centre is this? How is this safe? What if some random walks in? Who at Reception is there to stop them? No one. Parents were never consulted regarding a major restructuring that took place recently, we are unable to discuss the matter with anyone, as no one wants to deal with the elephant in the room. The entire situation was handled incredibly unprofessionally and has completely destroyed the once warm and welcoming atmosphere. Maybe they should focus on having less 'smoko breaks' and actually cater to parents needs, there are many of us who are unhappy. You can disable the comments all you like on the communication app, but our voices will be heard, one way or another.

Exceptional centre for kids of all ages. I have full confidence that my children are looked after and cared for at the ELC. Tugba and the educators are nothing but amazing. The centre wouldn't be what it is without them and I'm grateful to have them as part of my kids lives.

My children started at Mt Hira ELC a month ago and we couldn't be happier. From the moment we walked into the centre and was greeted by Tugba we have had had nothing but an amazing experience. Tugba is so warm and welcoming and such a asset to the centre. Thank you for making this such a easy and wonderful transition for my children.