Horrible experience my son is shy and found it extremely hard to settle in, staffing was all over the place, drop off was a major challenge with informstion given and not passed on. Most time no one knew how his day had been. Was with them for 2 months then when he was 3 years 4 months and the new year started they moved him into the kindy room too early in my opinion and it was even worse from there. Was not a proper transition, nothing ever got done when we raised our concerns. Kim on front desk jumped down my throat after missing a phone call the next time I brought my child in. Very unprofessional behaviour all around would not recommend.

We really wanted to love Moreton Drive ELC. We wanted our child to be there until he went to Prep, but during our 7 months there, we experienced ongoing issues of a highly concerning nature and disgusting examples of unprofessionalism, culminating with Kim yelling at me for questioning incorrect billing. Our child has been left in poopy nappies until he has blistered from nappy rash; we witnessed an educator yell in his face, then drag him by the fingers across cement when he only wanted his water bottle; when we reported this incident, we were told that the security cameras haven’t been working for a while; behaviour and incident reports have been lost and when questioned, met with laughs from staff over poor systems; forms have been changed after being signed; we had 2 incidents that weren’t reported until 24 hours & 3 days later; it took 4 weeks for the billing to be corrected when we first started & I had to call each week to get it rectified (it was a centre issue. CCS had been sorted from my end); this past week I was invoiced and charged for 5 days when we only attend 4; access cards have never been given to newer families, meaning we have to press a door bell for entry; when the door bell stopped working, the door was propped open with a milk crate for over a week, which is a security concern; we have consistently been told incorrect or conflicting information from staff. It’s been a highly disappointing experience, but this final show of a complete disregard for any attempt at customer service by Kim yelling at me for questioning incorrect billing was just pitiful and unnecessary. Day care is hard to come by in Mackay, but be fully aware when accepting a place at Moreton Drive.

each staff each has the best interest in all the young children.. they teach them so much .. i am truely grateful that me and my 2 year old son got accepted here he has been so much happier and he is building beautiful bonds with each of the staff blowing them kisses and waving bye every afternoon it’s so sweet .. always doing very practical activity’s .. learning all letters and numbers .. get day by day pics of everything they have done that day and the good Communication through story park of the child’s daily routine… highly recommend 😁

People are very friendly and they take good care of the kids

The most amazing daycare centre. The staff go above and beyond for the families and kids. My son adores all of his educators and gets so excited when we pull up in the driveway.

Lying theives, don't trust them. We were told not to bring our child in and confirmed in writing that we wouldn't be charged for those days but afterwards they took the $350 from our account anyway. After ignoring us for 3 months we called into the centre where they told us they've made an admin mistake and can't refund us. Not they type of people I'd trust my kids with.

Love the staff they are amazing with all the kids

My son loves this centre and adores his educators, and I know they take very good care of him while we're at work. He loves going to daycare every day!