Can't speak highly enough of what we have experienced so far. As soon as you walk in you feel the difference.<br>The rooms are absolutely outstanding and that dedicated arts and crafts...we now need one at home!<br>We'd like to personally thank Rosie for the time she took in showing us through and explaining everything so thoroughly, no other centre even came close to that experience and our little one has never enjoyed her time at a childcare until she's come here.

Genuine educators, they care for the children like their own family - trustworthy and approachable.<br><br>Couldn’t be happier with my little one telling me all about their day and genuinely happy and excited for the next day ahead ! It’s such a massive weight off our shoulders knowing that our little bubba is in a safe place with people that actually care !! Thanks so much to the team at North Star !

Caring staff and a very clean, new facility. Best for families who have children new to childcare for a slow start and a clean environment. Maria is amazing with the babies, she brings compassion for parents who worry about leaving their children for the first time.

Staff couldn't be more accommodating, friendly and helpful. Wish we had of found North Star earlier!

Very good school. Honest people and very professional

Really friendly staff and great facilities. A welcoming environment and a fantastic experience overall.

My kids LOVE this place 😍

After having my daughter attend an organisation that claimed it was all about Child Safety and seeing anything but that, I was reluctant to enrol her in another centre. However, after hearing about the extensive onboarding processes for employees I decided to give North Star a chance. Not only has my daughter gone to care with a smile on her face for the first time ever (I don't need to feel that terrible dad guilt of her crying as I leave), but I pick her up and she doesn't want to leave, showing me the amazing things she's done that day. It's done wonders for her confidence and her wellbeing. The staff truly care. Maria is excellent for anyone looking for someone to care for their baby, and Denise, Emma and Alison are exceptional with the children - they have so much patience. Go and tour them, now that they're finally open! You won't be disappointed.

We couldn't be happier with our experience at North Star Mernda. From the moment we joined, Maria and Rosie have been incredibly welcoming, supportive, and genuinely invested in our son's wellbeing. As parents, it means so much to know your child is in a caring environment, and they have made us feel comfortable and confident from day one. What has stood out most is their attention to detail and communication. The updates throughout the day are amazing, and it's clear they take the time to really get to know each child and their individual needs. We always feel informed, included, and reassured that our son is receiving the best possible care. The warmth, professionalism, and genuine care shown by the team have made such a positive difference to our family. We are so grateful to Maria, Rosie, and the entire team for creating such a nurturing and welcoming environment. Highly recommend this centre to any family looking for exceptional care for their little ones.