DO NOT SEND YOU CHILD HERE IF YOU LOVE THEM! Honestly I wish I could give a negative review of their management, their staff and their facilities. Ill start with the easy one, the facilities. My God I have had my eyes opened after my child started at a different Kindy earlier in the year and goes here 1 day a week. The facilities at this centre are barely suitable for a child. 1 toilet block for the whole kindy. 2 enclosed toilets the rest open. The kindy room is smaller then a single car garage in a modern home. Everything is just outdated and too small for the number of kids there, the 1980s want their kindy back.... The staff, while some are great others are not. They dont check in with kids about their toileting and dont care about educating them. I have arrived to pick up my child quite often when all the kids are crammed into the tiny kindy room (which was a garden shed kitted out to be a room) are they educating them? No they are just putting them infront of a TV. Countless times I have arrived with my child covered in poo and when its brought up to the educators they just shrug and say oh we didnt know.... I could smell it from 4M away what do you mean you didnt know! All of the good staff that were there when we started have slowly left and the new staff aren't up to the same standard. That leaves the management.... well this is a long one. The centre temporary manager is by far the most unprofessional, narcissistic, antagonistic people to ever run a kindy. Andrea is her name. If she doesnt get her way she will talk over you and belittle you to the point where she will question your own parenting of your child. She doesn't like to be told no your wrong when history tells she is wrong more then shes right. Children dont suddenly get better when they get sent home. If they are sick they are sick. If a child has got a temperature and you send them home and they get home and stop running around and actually drink water and their temperature goes down that doesnt take a doctor to figure out they arent sick. But to Andrea they are sick every time and she gets snarky and aggressive when ringing to get you to pick your child up. To the point if you cant come that instant she will hang up on you very aggressively. They quite regularly change the door code quoting child safety, I get that. But its time to grow with the times. Get a door lock that everyone has their own code like Edge does. This morning I watched a educator walk inside less then 5M infront of me. When I got to the door I didnt remember the code as our child goes once a fortnight when we have him. I pressed the door bell and knocked to no one in the office when I literally just watched her walk in, Andreas excuse was she was out the back with the children which is not possible in the time she had from going into the door. I had to search emails to find the code and then when I got inside the educator was just standing there glaring at me. No good morning no recognition at all just a stunned mullet. I said hard to remember the code to get in we dont come often enough and she decided to be snarky and say well its written on the door... we change it for safety. I accepted this, thought she was a bit rude didnt say anything else logged in and went on with my day. Obviously she had a issue so she spoke to Andrea who decided instead of confronting myself about a Issue with me she decided to pull my partner aside when she got there to pick up my child and let her know about Andreas issue with Me. Didnt tell me, went around me, tried to get someone else involved. I was told and rang the centre to which she "accidentally" hung up on me after realising who it was. Then proceeded to belittle me and talk down to me when she rang back. Hung up on me 2 times during the conversation, I never raised my voice, never got abusive. She said she wasnt comfortable talking to me. Only reason for that was she didnt like being called out for her own rude behaviour. Extreamly unprofessional childish individual who should not be running this centre. Avoid at all costs.

Our son attended Creative Garden North Lakes, and we couldn’t be happier with the experience. From day one, we felt confident and comfortable leaving him in the care of such a dedicated and loving team. All the educators are genuinely friendly, nurturing, and passionate about what they do, which makes a big difference. We especially appreciated the daily updates through the app — from photos and learning outcomes to activity summaries, it was so reassuring and enjoyable to see what our son was up to each day. We’re so grateful to have been part of the Creative Garden North Lakes community and would wholeheartedly recommend this centre to any family looking for a caring and professional early learning environment. Thank you to Emma, Andrea & the team, we miss you all!!

Nice education and educator

My daughter and both my sons have attending this centre since day 1! The staff are like family. Always going above and beyond and treating my kids like their own. It will be a very sad day when all mine are in school and i dont get to see these ladies every day! ❤️

My daughter had been attending CGNL for about 3 years now, this centre has been fantastic! So good we were even willing to drive 40 minutes to get her to childcare once moving house rather than moving to a different centre! The staff are fantastic and my daughter has such an amazing bond will all the staff and absolutely loves her childcare!

From the first day my todller is really enjoying it there,centre is really creative and every day they learn lots of new things and help them in children's development. Bec ,Nicky ,Shannon and other girls are doing amazing job . Definitely recommend them 👌 👍 👏

My daughter has been coming to CGNL for a few years now. All I can say is that the care provided by the amazing team of educators is second to none, the educators are an extension of our family and I could not be more greatful for the love, nurturing, education and care provided. Thank you CGNL

Went to take a tour of this childcare to see if I was going to move my kid here and was frankly shocked when I did my walk through. Centre is unclean and no toys put away. A staff member was holding a child in the kitchen which I feel had something on the stove cooking. More children then there should be in the room that is sectioned off for each of the age groups with just a few bookshelves. Children laying on the ground to sleep with beaten up sleep mattresses. While other children are up running around. most of the educators just sitting around. I seen another child throw one child off a lounge while all of this was happening. Meditation music blasting through the speakers so hard it was crackling. They then took me to the back which looked absolutely dirty and just like a bad backyard, she then pointed to a garage that must of been gyprocked ect and said it was the pre kindy room?! Save yourself the time, find options elsewhere. There is no way you’re child can be watched in such a chaotic and over population situation. There needs to be way less kids at this centre and some proper work done to the place to best facilitate a proper learning environment for the children.

My little one started here this year and the treatment from these amazing people has been awesome, frequently updated through the app on my child's day and activities everyday, the care they give to the children is amazing, my little one has grown so much under the care and support from the staff and other children, any issues have been dealt with quickly and communication they go above to keep you upto date, thank you so much to all at the North Lakes centre