Now that i changed the centre, i can see a huge difference. If you genuinely care about your child’s developmental milestones and early childhood growth, I strongly recommend researching other options. As a full-time working mum of twins with no family support in Australia, I relied on this centre not only for supervision, but for genuine developmental care and support. Unfortunately, my experience was deeply disappointing from the very beginning, despite my patience and repeated attempts to work collaboratively with staff and management. My twins were clearly ready for toilet training and confidently communicated their needs at home. However, the centre showed little willingness to support this important milestone. What was most upsetting was that staff could not even follow a basic toilet-training routine consistently for a single day. On one occasion, I picked up my children in wet pants, visibly uncomfortable and distressed, still playing in that condition. They were only taken to be changed after staff noticed I had arrived. This was not simply a lack of developmental support — it reflected a lack of basic care and attentiveness. What made the situation even more disappointing was the complete lack of accountability. Instead of receiving an apology or constructive communication, I was met with dismissive attitudes from management. It often felt like the centre preferred parents who simply dropped off and picked up their children without asking questions or raising concerns. To summarise my concerns: --No individual developmental reports available. Daily diaries were often incomplete, repetitive, or missing altogether. --Four proactive knowledgeable room leaders disappeared( we've been told they resigned) within one year and were never properly replaced. --No structured programs for sports, language, behavioural development, or other enrichment activities. --The focus appeared to be mainly on “getting through the day” and minimising accidents — although unfortunately, there were still frequent incidents with no form or explanation available. Despite being one of the most expensive centres in the area, the quality of care and developmental support did not reflect the cost. Since moving my children elsewhere, I am not only saving money, but more importantly, I can finally see positive growth, consistency, parent staff engagements and genuine support in my children’s development. I truly wish I had made the move sooner.

The staff are incredible, and the facility is beautiful. My son gets excited the moment we drive into the car park! It’s such a relief as a parent to know he’s safe and happy at daycare. I couldn’t recommend this centre more highly.

Cannot recommend this centre more highly! Although brand new, the staff here are so experienced, and clearly passionate about the care they provide. My 3yr old has been in multiple centres as a result of interstate moves and I can confidently say that we are so happy here. Plenty of space for running around outside, consistent communication and updates and just genuinely fantastic educators.

My daughter’s favourite place ❤️. Amazing facilities but it’s really the staff that have made it such an easy transition. My daughter absolutely loves it there and asks to go back everyday. They do a big range of different crafts and activities that I hear about the moment she gets home. Her speaking, communication and sharing has improved so much since going too. I couldn’t fault the centre at all and we will be going as long as we can. 😊

I’m very happy with our experience at Giraffe so far. This is our first time dealing with daycare for our firstborn daughter and the free orientation sessions helped both myself and my daughter gain confidence with the environment in the lead up to her first day and my return to work. The carers are all lovely and friendly and my daughter clearly enjoys her time there. The carers and the centre keep us updated on her daily activities and seem genuinely invested in her development. The facilities are brand new, spacious, and have ample outdoor space both in the open and undercover so the littles can spend time outdoors regardless of the weather. I would recommend Giraffe Warringah to other families.

Excellent Communication and Updates As a working mum, it gives me such peace of mind knowing my son is in great hands at Giraffe Warringah. The daily updates and photos I receive through the Xplor app make me feel connected to his day, and I can see how much he enjoys all the activities. The team is always approachable and responsive, which makes a huge difference.

We feel incredibly lucky to have found Giraffe -Warringah for our son and daughter. My son has allergies that unfortunately made many daycares hesitant to take him — until Giraffe opened! From the very beginning, Bec has been absolutely amazing. She took all the worry off my shoulders by curating the menu specifically around his needs, ensuring his allergies were never a problem. That level of care and thoughtfulness continues to mean so much to our family. What’s even more wonderful is how much my son loves it there. I thought it would take a while for him to settle in after being at home for so long, but on his very first day, he literally waved me goodbye with the biggest smile — no hesitation at all! The entire team at Giraffe is incredible. Every staff member knows your name and your children’s names. At both drop-off and pickup, we’re always warmly greeted and given a lovely run-down of our child’s day. It’s clear how highly engaged they all are with the kids — the activities and day plans are so thoughtful, fun, and developmentally rich. This is hands down the most accommodating daycare we’ve experienced. They genuinely care, and it shows in every little detail — from the way they communicate, to how beautifully kept and clean the centre is. We couldn’t be happier and more grateful for the team at Giraffe. Thank you!!!!!!! -we love you guys :)

A Thoughtful and Welcoming Start I love that Giraffe Warringah didn’t just open its doors and expect kids to settle in instantly. They offered free transition sessions, which made a huge difference in helping my daughter feel safe and comfortable. The centre is brand new, clean, and well set up with engaging activities. The educators have been so attentive, and I already see how much she enjoys her days there!

Smooth Transition and Caring Educators! I was a little nervous about my daughter starting at a brand-new centre, but Giraffe Warringah made the transition so easy! The free orientation sessions helped her get comfortable with the educators and the new environment before officially starting. Now, she walks in happily every morning, which is the best feeling as a parent. The educators are so warm and caring—I couldn’t have asked for a better start!

The Perfect Start to Our Childcare Journey Starting childcare can be overwhelming, but Giraffe Warringah made the process so much easier. The free transition sessions gave my little one time to explore the space, get to know the educators, and settle in at his own pace. Now, drop-offs are a breeze, and I can see how much he loves being there. The staff are amazing, and I’m so glad we chose this centre!