Both our kids attended SOEL NP. Our oldest daughter attended when she was 3.5 years and she was outspoken so her experience there was not bad although towards the end she wasn’t keen to go anymore as she said nobody really cares or pay attention. However our son wasn’t as keen, we always wondered why then but he wasn’t as verbal. Unfortunately he was injured by other kids multiple times, coming home with scratches, bite marks, bleeding wound, etc we have attempted to discuss this few times with the manager to no avail. It felt like the blame was placed on the victim child. And everything, according to them, is developmental, which it comes to a point where we felt our child was traumatised by the whole bullying and injuries (the educators/ manager do not like us using the word bullying because according to them, they were too young to bully and again it is developmental). Once we were told by the manager that he needs to stand up for himself. Our son was barely 3 years old and has speech delay, how was he supposed to stand up for himself? We recommended so many people to go there because we thought the center was decent. Looking back, it was one of our biggest regret as parent. We pulled him out eventually despite not having another place to go etc as nothing was changed and our concern fell on deaf ears. When we left, we weren’t even asked why etc for any feedback which was sad. We also had some issues with the accounts and was paying full price due to some ccs issues and no warning or query was informed until we realised by then it was too late (we had experiences with a different provider and they actually made effort to alert us when the same thing happened so we were able to rectify early). Anyway the physical trauma caused really affected him. I felt that the center is probably okay for those who can speak up and stand up for themselves but otherwise for children who needed more support or more observation or unable to speak up from themselves would be disadvantaged because even the management at that time couldn’t be bothered. And the turnover of the child care employees were abhorrent at that time, I hope that’s improved now. When we started the manager was amazing and strict with these sort of things but she left to join the company leadership team which was a shame and the managers who took over were just less caring and less effective. It was a sad experience because when we started it was really good then it just went downhill thereafter. I hope the headquarters are aware of this and ensure any reports of child being injured due to incidents in the center can be managed with much more sensitivity and genuine effort. It is very disheartening to pay such high fees and to have the child coming home with injuries inflicted by another child and being told it’s normal behaviour and that the other victim child needs to stand up for himself.

Special mention and biggest thank you to Jasmina as a educator & carer! Your are truly outstanding. Thank you for the wonderful support and love you have shown to my grandson. Your professionalism is next level and a true asset to SOEL. Many Thanks Enza :)

I don’t know if it was centre Director or any of the staff member when I asked her She was very very rude and didn’t wanted to hear what I wanted to say. I think these people need to learn how to speak with another with respect.

Being a new mum and trying to find a learning centre that makes you feel at ease when you leave your little one there for the day is hard. However, SOEL has been so great with supporting our family and our daughter Sofia since she started there, and she LOVES her educators. Jasmina was so welcoming from day 1 and goes out of her way to make sure Sofia was taken care of, comfortable and that our needs and hers were met from the baby room until now. Being able to speak the same native language with our daughter as we do at home also really helps us as a family reinforce cultural values and shows genuine care for her development. Emily, Minh & Jmara have also been integral in helping our daughter feel cared for, comfortable and happy while mum and dad are working. They have all developed such a special connection with our daughter and it shows when drop-offs are rarely an issue, and she goes to them with open arms. The activities that they come up with each day are so varied and you can see the kids are so engaged and interested, and most important of all having fun! Thank you so much SOEL educators for making parenting a little easier!

Wonderful and caring staff and educators at SOEL North Perth. Special mention to Benny, Thu and Ade in the Bibool Room.

Our experience with SOEL at North Perth has been amazing so far, our son enjoys daily activities provided in his baby room. We would also like to say BIG THANK YOU to Jasmina from Wandoo room for being such a great educator and support to us as a parents! Since day 1, Jasmina was there for our family to ease transitioning to day care and we still feel all her support now, 5 months later. Thank you Jasmina for being an incredible person! ❤️

The best decision to move to this Daycare. Outstanding quality in every aspect and the staff are brilliant. Couldn't be happier!

We enrolled our daughter at SOEL earlier this year and our experience has been great. Our little one is always excited to go to day care and seems to enjoy all the different activities. Big thank you to all educators that work hard everyday to look after our babies, and special thank you to Jasmina! We can see how much she loves her job and as a consequence, my daughter loves her too! :) Last but not least, a big thank you to the reception team too who is always willing to help.

North Perth SOEL has consistently provided exemplary care for our daughter. The educators are professional, knowledgeable and very caring. The children are provided with a brilliant range and variety of activities and experiences and we will be sad when our time at SOEL comes to an end.