I had a very disappointing experience with this kindergarten. Firstly, the very first day they booked for my child was on a public holiday. I clearly informed them that our last day should be May 1, 2026, yet they scheduled it for May 4, 2026—another public holiday—without notifying me at all. As the kindergarten is closed on public holidays, children cannot attend and therefore are not eligible for CCS on those days. Despite knowing this, they still expected full payment. Secondly, both of my children contracted Hand, Foot, and Mouth Disease during their first week at the kindergarten. Their mouths were covered in sores, and they were unable to eat and had to stay home for a week. I question why, when the first signs of illness appeared in another child, the kindergarten did not act promptly or require that sick child to stay home to prevent the spread. Additionally, the kindergarten was not proactive or timely in handling issues. They did not clearly inform parents in advance about CCS eligibility or whether families could apply, which caused unnecessary confusion and inconvenience. Overall, the management is disorganized, communication is poor, and health safety measures are lacking. I do not recommend this kindergarten.

The educators are amazing. Very caring and welcoming centre. My daughter has the best time here.

Great staff. Very caring and resourceful in learning experiences.. well laid out centre, good price.. son has learnt so much in such a short time

My son has been attending Goodstart since nursery- he is now pre kindy. It is amazing to see how much he has grown and thrived at Goodstart. The staff are so supportive and knowledgeable. They have helped me to get extra support for me and my son. I could not have done it without these lovely people. I highly recommend this centre and I look forward to seeing my son continuing to grow in this welcoming and nurturing environment

Our daughter Alexandra started attending Goodstart Cairns when she was 6 months old. She is in Kindy there now. Staff and directors have come and gone, however, the care has never been less than excellent. I have never had reason to be concerned about her well being, and I am always impressed with the quality of the activities and menu. Alex loves it there, and is loved by the educators. It is culturally diverse and very inclusive. I cannot recommend the centre highly enough. 👍😊👍

Lovely centre with warm, caring educators and amazing management!!

What an amazing centre! Long standing staff that are warm and welcoming and a knowledgeable Director that truly cares about and for every family that attends the service. Highly recommend.5 stars!

DONT DO IT, THE QUALITY AND PROCEDURES ARE NO GOOD