As a grandmother, I am so grateful for the wonderful care my grandchild receives at Launchpad Early Learning Centre Greensborough. The staff are always friendly, caring, and welcoming, and it's clear they genuinely love what they do. My grandchild is always happy to attend and comes home smiling and talking about their day. It's reassuring to know they are in a safe, nurturing environment where they are well looked after.

Our family has had such a wonderful experience at Launchpad Early Learning Service Greensborough. The educators are caring, approachable, and genuinely invested in the wellbeing and development of every child. Specifically the new management team, Tamara and Paige, have created a warm and welcoming atmosphere, communication with families has been fantastic, and it's clear that a lot of care goes into creating the best possible environment for both children and educators. What stands out most is how valued and supported everyone feels. The team works so hard to ensure the children are happy, engaged, and thriving, and it shows in everything they do. It's comforting to know our child is spending their days in such a nurturing and positive environment. We are incredibly grateful for the dedication of the entire team and would highly recommend Launchpad Greensborough to any family looking for high-quality care and education for their children.

We have had a wonderful experience here. The educators are caring, supportive, and create a warm, welcoming environment. My son has grown in confidence, made great friendships, and always looks forward to his days there. We are very grateful for the care and dedication of the entire team.

I was nervous about moving my child from another childcare centre, especially as she found the transition challenging at first. The team were incredibly patient, caring and supportive, taking the time to help her settle and feel comfortable. They made sure her favourite things were always ready for drop off. What really stood out was how flexible and accommodating the centre has been with our family's needs and attendance days. The communication and support throughout the transition from management to the educators in the room made a huge difference. My child is happy & excited to go to childcare, talks about her educators at home and has formed some friendships already. We're very grateful for the care & support we've received at Launchpad.

Stay away! Not safe! Do NOT bring YOUR kids!!Terrible place! Unfortunately, I had to observed situation where child was left along in pain from falling and hurting and was left without medical help or any help. Some time ago my child almost got serious injury in their care! There was no air conditioning in center all summer. Was not able to fix it all summer clearly cutting their cost in price of kid's health! All stuff and kids had to struggle all summer! New management do not care about kids and not able to manage the center normally! The place turned to comletly dangerous terrible invotement for kids and parents with absolutly discusting terrible not truthfull informtion aboutthe situations that hapenning there. There service is terrible and they have disrespectful atetute from the manager and the owner of the center towards kids and parents!

Could not be more pleased with the new management and team members that have come to the Launchpad in the last couple of months. Tamara and Paige are a pleasure to deal with (as is the rest of the group). And I could not recommend or give any more PRAISE to educator Shae and her team. She, and the team, are the reason our little one has come out of their shell and is finally happy to be at childcare! She goes absolutely above and beyond.

We have had our 3 children at Launchpad for nearly a year now. We moved after a bad experience at another centre with our eldest. We were apart of a mass exit of families from our previous centre, many who have enrolled here at Launchpad and we are still in touch with. The staff are caring and communicate well. They take photos and do summaries of what the children have been doing during the day. They dont just dump a bunch of photos first thing in the morning, like they have a chore to tick off - their posts have meaning and communicate wonderfully with families. The centre is always really clean and they are really on top of childhood illnesses. In contrast to the previous centre, where my eldest was sick nearly every week, my youngest kids in nursery have barely been sick at all. I assume my eldest in 4yo has built up their immunity, because she is never sick either. The food is great, room and outdoor layout are functional, fun and safe. There was a bit of staff turnover late last year, but everything seems settled now. We honestly didnt have any issues when there were new staff, and all of the new staff have been lovely too. One thing that makes this centre stand out is not having the reception staff and chefs stand in as the float childhood educator. They always have plenty of staff and roster their rooms appropriately.

Wouldn't recommend this centre at all. Current management don't care about the children in care. It's all about money and covering up issues within the centre. National standards aren't being followed in some areas. Staff turnover is huge and the stability in the rooms is non existent. Lack of experience with staff members and people promoted to positions they have no experience with or that they aren't qualified for has lead to a huge decline in the quality of the service/care being provided to children and families.

Staff/director turnover is high, and many staff members appear to lack the experience and knowledge needed for quality care. Some staff showed little compassion towards children, leaving them upset or distressed for extended periods. My child experienced a concerning number of injuries, and although staff repeatedly assured us supervision would improve, the same issues continued to occur. The rooms were noisy and not very welcoming, and maintenance problems were often not addressed promptly. During summer, there were also weeks without air conditioning and front doors that didn't lock. Management tended to dismiss concerns rather than address them properly, and communication with families was poor. I would recommend considering other childcare options.

We have never been apart of a childcare service that has experienced such a high turnover of directors. It raises concerns about what may be happening internally. Most recently two more directors have left as they have just vanished. there has been no communication to families regarding these changes, including who is currently managing the service or where the directors have gone. There is someone new everyday. We love Mary at the front desk she's our only comfort when we walk in every morning. We had no aircons for my kids for about 5 weeks. The 40 degree day we saw no communication from owners about a power outage and yet the centre did not even shut. This was not ok my kids would come home clearly dehydrated and sick. Why was someone not here to fix this!!! Isn't this a requirement!! Then let's talk about how the centre was unlocked for about 4 weeks and anyone could walk in!!! I don't think I saw the owners once come in to help with this or even talk to the parents. The only time I've seen them is on instagram but apparently they only have 2 centres and according to there posts and flyers they are around and we are a family. Yet we get told nothing Don't recommend there is something sus going on here. Will be leaving once I find a childcare in the area