My son has been attending Leaps & Bounds for nearly 2 years now, so I feel qualified to give a review!
TL;DR, this place is clearly well-run and the educators go above and beyond.
Our son didn't start daycare til he was 3, and we were a bit worried he would have a hard time adapting. But thanks to Cee and Bella in the Froglets class, he adapted in no time and really came out of his shell socially. He started initiating play with other kids in public which was a big step, and in general just became more confident. It was a big step and he couldn't have done it without the guidance of the staff at L&B. One thing I love about the educators here is they are of course, gentle and nurturing. But they also encourage risky play and do not tolerate too many shenanigans. A bit of structure is important!
This last year, when he moved up to Frogs (kindy), he's again been blessed with great educators. Sophie and Chantal run the kindy show and are both clearly highly invested in the kids success. Our son is confident and excited to tell us about all the activities and themed learning they do each week. It takes a lot of time and effort to plan these things and it doesn't go unnoticed.
All of the supporting educators have also been great, in our experience. Kym and Greta are a couple names we hear often at home, but everyone I interact with at L&B has been lovely.
Finally, Georgia (who runs the centre), never misses a beat. To us, she's been extremely helpful always, and on top of that she also gets involved with the kids often. Our son adores her.