I’ve had 3 of my babies go through this centre now. The staff are highly professional and knowledgeable. I feel like my kids are doing so well at school now because of their experience at Perfect Start.

We recently withdrew our child from Perfect Start Capalaba after being with the centre for quite some time, and it was not a decision we made lightly. There are positives. Some of the educators are genuinely caring, and our child formed a beautiful bond with one in particular. That relationship is the main reason we stayed as long as we did. However, over the past 12 to 18 months, the overall experience declined significantly. The constant turnover of staff and heavy reliance on agency educators meant there was little consistency. It often felt like we were dropping our child off to strangers, which made it difficult for both children and families to build trust and secure relationships. Communication from management became increasingly poor, with delays, lack of transparency, and what felt like generic, non personalised responses. Concerns raised over a long period of time were acknowledged very late, and without any meaningful or sustained change. There were also serious incidents that impacted our confidence in the centre. Our child was fed meat despite clear dietary instructions, and on another occasion his finger was slammed in a door that was known to be faulty, resulting in his nail falling off. While accidents can happen, this felt preventable and raised concerns around supervision and safety. There were also ongoing issues with consistency of care, including basic requests not being followed through. We stayed because of the educators and the sense of community that once existed, but that has changed. At this point, the trust we had in the centre has been significantly impacted. This review is not a reflection of the individual educators, who we genuinely value, but rather the leadership, communication, and overall management of the centre. I hope this feedback is taken seriously, because the families and educators there deserve better support and stability.

A great centre with a team who are always so welcoming, caring and communicative!

Transitioning our daughter to Perfect Start Capalaba just over six months ago has been such a positive experience for our family. We were looking for a place where she would feel safe, secure, and genuinely supported and wow we truly found that here. From our first tour we knew the centre was a perfect fit for us. Not only does the centre have a strong sense of community, the Educators have built such a warm, trusting connection with our daughter. Each room is filled with thoughtful, comforting touches that make the space feel homely and welcoming and this has played a huge part in helping her feel settled and at ease. Our daughter has absolutely thrived here and it is a testament to the Educators and Leadership team. The team’s commitment to clear, open communication has also been a standout. The regular, detailed updates we receive give us real peace of mind and far exceed anything we’ve experienced elsewhere. Highly recommend! ⭐️⭐️⭐️⭐️⭐️

I can't say enough good things about Perfect Start Capalaba! From the moment we walked in, we felt welcomed and confident that our boys would be well taken care of. The staff are wonderful - they are attentive, caring, and genuinely interested in the children's well-being. Our boys always come home happy and excited about their day, sharing stories about the fun activities they've done. We couldn't recommend Perfect Start Capalaba more if you're looking for a place that values your little ones as much as you do!

We are so happy we made the move to Perfect Start Capalaba. It has been such a positive change for our family. When we moved house and had to leave our previous daycare, I felt really nervous about starting fresh. But from the moment we joined Perfect Start, I knew we had found something special. Both of my children are thriving, one in the kindy room and one in the toddler room, and I could not be more grateful for the care and support they receive each day. The educators are amazing. They are warm, nurturing and genuinely connected to the children. You can tell they truly care. They take the time to understand each child and make them feel safe, supported and valued. My kids come home full of stories about their teachers and friends. The centre provides healthy and nutritious meals made fresh each day, which is a huge help for busy families. The food always smells delicious at drop off and it is comforting knowing my children are well fed throughout the day. The program is play based, full of meaningful learning, and includes a variety of extra experiences that keep things exciting and engaging. One of the things we love most is the strong sense of community. The centre hosts beautiful family events, celebrates cultural days and always finds thoughtful ways to bring people together. It feels like more than just a daycare — it feels like a place that truly values connection. Something that really stands out is how accommodating and inclusive the centre is. The educators and management are clearly committed to meeting children where they are and supporting different learning styles and emotional needs. There is a real understanding that all children are unique and that makes a big difference. Management has also been open and approachable. I had a concern early on and was able to book a meeting straight away. We spoke honestly and I left feeling completely reassured. You can tell they genuinely care about building a service that prioritises children and families. We feel really lucky to be part of the Perfect Start Capalaba community. The consistency, the kindness, the quality — it all shows.

We love it here! My daughter absolutely has thrived in the kindergarten room, with her sensational educators who provide meaningful experiences. We could not be happier with love and care they give our girl! Would 100% recommend ☺️

We moved our children from a centre we were previously unhappy with. Since starting in the new year we are so impressed with the team. Manager Sam and lead educator Lauren made me feel so heard and understood with my concerns with our previous centre. Their door is always open and always a smile good morning on arrival. Staff in the rooms have been amazing as well. Updates on how our children have gone throughout the day are far more thorough than our previous centre. We were so apprehensive about starting at a brand new centre concerned that maybe they wouldn’t have found their feet but the team at Perfect Starts seem to have hit the ground running!

I love Perfect Start Capalaba it is the best daycare centre in the Redlands. The staff are always so helpful and friendly to the parents as well grandparents picking up their grandchildren. I have noticed my little one is so much happier and learning so much more which comes down to the amazing educators. If you are looking for a child care centre or a new child care centre then this is the centre for you.

Amazing new centre with caring and approachable staff. My boy absolutely loves coming to your centre. Highly recommend