Edit; rather than addressing my review and concerns they’ve asked for others to give reviews so you don’t see mine. Ask for their staff and management turnover since opening before considering enrolling your child.
Two weeks after receiving positive reviews of my son’s progress he was expelled without warning. I was asked for a meeting to work out a way to best support my son and work together to move forward, you should have advised to not bring my child in to avoid the humiliation of having to take him out of play time with his friends 10 minutes later. I was completely blindsided and told his enrolment was being cancelled with no warning. There has been a complete lack of communication between his educators and us and this has been handled so poorly. He’s had more than 5 main educators in the 8 months the centre has been open. We have stressed from the beginning that he needs consistency and struggles with change and any time we question why the turnover is so high and express concerns over the inconsistency we keep getting told “it’s the nature of the industry”. This is a cop out, it’s not what he’s experienced previously and after speaking with other educators from other centres it isn’t standard for there to be such a high turnover of staff, so something isn’t right. He’s been to one centre prior to this one (also brand new) and he had the same lead educators, even when transitioning to an older classroom there was an educator who transitioned with them to keep some consistency. Little locals has created an unsafe and untrustworthy environment for children who need assistance with adapting to change and their solution to children who are challenging is to get rid of them and in the same breath tell you that they care, they don’t. Most of the educators he forms a bond with leave with not so much as a goodbye or explaination to the kids that they are leaving, just there one day and gone the next. Considering the conflict in stories we’ve been told (his two main teachers having completely different stories of how his day and behavior had been) and the lack of actual communication in how best to help him we can only assume his behavioural issues are being triggered by the inconsistencies and lack of trust he’s developed.
The reason I felt that I was blindsided by this is because I haven’t received anything in writing or asked to sign a single incident report, nothing documented that I have received a copy of, in the meeting I wasn’t provided with anything to back the decision. I have had one meeting previously this year with Rez and his educator at the time to discuss my child’s behaviour and we came up with a plan to help support him and we had very little issues after that up until his teachers were again changed, this time both of them essentially at the same time. I was told that they have “tried everything but nothing is working so he has to go” yet I’ve not been involved in what’s been “tried” and this is by teachers who don’t know him and who he doesn’t yet trust.
Last week after picking him up there was a cut on his eyeline, when asked what happened he said another child threw a toy at him. We have a photo/video of his eye taken in the carpark. No phone call, no incident report, not even a mention when picking him up, he said he cried and was offered ice and that was it. It has felt a bit like he wasn’t liked by his new teacher, Laura, and feels like she had been the one to push for him to be expelled because her report of his day differed significantly to others. She phoned me last week as a “courtesy” to say the next call will be to collect him so I had him collected by his older sister and Gina advised his older sister that he’d been having a great day and she was really proud of him. Again, conflicting stories. When leaving the centre today another educator was shocked that he’d had his enrolment cancelled.
I wouldn’t recommend sending your children to this centre until they are properly established with proven consistency with educators and management.