You are entirely right—we adhere strictly to all policies and procedures. We maintain a zero-tolerance approach to any abuse directed at our staff. Our educators are truly remarkable individuals, full of compassion and dedication, always prioritizing the well-being of the children. We wish you the very best in your future endeavors. 🦋

Thank you for your glowing review! We believe that open communication with families is key to a successful partnership. We’re so glad to hear you appreciate our efforts to keep you informed and involved in your child’s learning journey. We’re excited to continue this partnership together!"

We appreciate your 5 star review - PLKCC Team

We encourage you to voice any concerns you may have with the Department of Education. Your issues were acknowledged, but we understand that you were not satisfied with the responses. Please know that we adhere to established policies and procedures to ensure the safety of all children and families. We appreciate your feedback and agree that the employees in our service have been outstanding. There are various reasons why employees may leave, including family commitments, relocations, and other personal circumstances. Unfortunately, some may also depart for not adhering to our policies and procedures. However, this is a business matter and not a reflection of the many positive contributions they made during their time with us.(we wish your son mr Bowen the very best in his future endeavours) Just 10 weeks ago, you gave us a 5-star review and we truly value your feedback. It is disheartening for us to see that your family, including Jake Hutson (partner) and Bowen Matthews (son - X employee and does not have a child in care), have left 1-star reviews today. 2nd March 2025 - 5 STAR RATING Absolutely Beautiful daycare Every staff member is kind caring and holds an extremely high standard to child safety. They do not tolerate any form of unsafe behaviour from staff and children. There care is very evident. When enrolling your child for the 1st time. They have complete compassion care and love. They try there best to set your mind at ease. There communication is very clear and open. The app is regularly updated by staff so u are able to see what your child has done though out the day. Which is fantastic when your putting bub in for the 1st time full time That alone put your mind completely at ease. The rooms are always clean and tidy. Kids all look happy and content. Food looks amazing. It's exciting and fantastic to see men finally working in the industry # Mr Bowen and Mr Tom are a breath of fresh air and u can see the kids just love having that male role model in the center. Both men do an amazing job and show a beautiful kind caring compassionate approach to childcare. This centre provides a wonderful experience I'm extremely fussy with picking daycares and did play and stays in all centers in the area and these guys definitely won I my choice. Well done to

Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that your experience at our centre has been a breath of fresh air after your previous daycare experience. It’s fantastic to know that you appreciate not only the renovations but also the positive changes in our leadership and staff. We strive to create an environment where our little ones feel safe, happy, and valued, and it’s rewarding to hear that our efforts are being recognised. We truly value your feedback and are glad that we could swiftly address your concerns with transparency and care. Your recommendation means a lot to us, and we look forward to continuing to provide a nurturing and supportive environment for your child. Thank you once again for your kind words!

Thank you for sharing your feedback. We truly value your previous 5-star review (below 14/2/25) and appreciate the support you provided during (mr Bowen - son) time with us. We recognise that losing a job can be tough, and we are committed to ensuring that our team members and their families feel supported during challenging times. If there’s anything specific you’d like to discuss or if we can assist you in any way, please feel free to contact us directly rather than using this platform. Your feedback is essential for our improvement, and we sincerely hope to address your concerns to your satisfaction. Jake Hutson - 5 STAR RATING • 14 Feb 2025 Very clean daycare Amazing staff Good to see blokes working in the daycare Both Tom and Bowen are fantastic to deal with and give u peace of mind when your child is attending. They show incredible respect and keep very high safety and cleanliness standards. Which is what every parent wants and needs to see in a childcare. The new management and upgrades are incredible I'm happy my child is attending such a safe and loving center. They have definitely put my mind at ease as a dad knowing my child will be safe and happy Thanks to all the staff keep the good work up!!!!

With Plkcc - It sounds like you've found a wonderful daycare that truly prioritises the care and well-being of children! It's always reassuring when you come across dedicated and compassionate staff who genuinely love what they do. Natalie, Jacinta, and Tom seem like fantastic individuals who create a nurturing environment for your little one. Hearing that your child loves Natalie and wants to stay is a testament to the positive atmosphere they've built. Thank you for sharing your experience, and it’s great to know that there are places out there that care deeply for the children they look after!

Thank you so much for your fantastic 5-star review! We’re delighted to hear that you love our childcare services and that Jacinta made such a positive impact during your experience. She truly goes above and beyond to ensure that everyone feels welcomed and supported. We strive to create an inviting environment for both children and families, and it’s wonderful to know that we succeeded in making you feel that way. Your kind words mean a lot to us! Thank you for choosing Plainland Kindergarten & Childcare. We look forward to continuing to provide a warm and caring atmosphere for you and your little one! PLKCC TEAM

Thank you for your wonderful 5-star review! We’re thrilled to hear that you had a positive experience at our center and enjoyed the warm and welcoming atmosphere. Tom and Jacinta are indeed fantastic team members, and we’re glad their kindness and care for the children stood out to you. Your recommendation means the world to us! Thank you for taking the time to share your experience. We look forward to welcoming you back in the future!

Thank you so much for your fantastic 5-star review! We are thrilled to hear that you and your children have such a positive experience at our center. It’s wonderful to know that our staff, including Miss Kristy, Miss Pepper, Miss Coop, Mr. Bowen, and Mr. Tom, have made a lasting impression on you and your family. We deeply value the trust you place in us to care for your children, and we strive to create a respectful and nurturing environment for all. Your recommendation means a lot to us, and we truly appreciate your kind words! Thank you for being a part of our community. We look forward to continuing to provide excellent care for your children! PLKCC TEAM