I am extremely disappointed and distressed by how my son was treated at this centre, particularly by an educator named Shea. My son only had a mild runny nose, yet just 30 minutes after drop-off Shea called and aggressively demanded I pick him up immediately, speaking as though he had a serious infectious illness. Despite explaining I was at work and needed time to arrange cover, she showed no understanding and continued pressuring me with repeated calls. When I arrived, I was shocked to find my child sleeping alone in a cot outside the centre, isolated from other children. Even after I asked to let him finish sleeping while I waited nearby, Shea woke him up and forced me to take him home. He was confused, distressed, and clearly upset. Shea then loudly instructed staff to disinfect everything my child had touched in front of other parent, which was humiliating and completely unprofessional. On another occasion, I witnessed children being made to eat crackers directly off a dirty floor, sharing food ,a serious hygiene concern. This centre lacks compassion, professionalism, and basic childcare standards. I strongly warn other parents to reconsider enrolling their children here. Không thể nào yên tâm gửi con mình tới nơi không có tình yêu trẻ con . Nên các mum đọc kĩ và suy nghĩ trước khi gửi con . Đây là trải nghiệm rất tệ của mình .

My children love this care, they feel comfortable and safe with the staff members. Always greeting and welcoming us with big smiles. 100% recommend this centre if you’re looking for a good place for your children to go to for day care.

Loved it