I don’t recommend. What started off as a nice experience then turned into an unpleasant experience in the end. Managers do not take responsibility for any mistakes made by them but hold their educators to higher standards. As a parent I’m disappointed. They have since put their fees up. Why? Educators have been known to tell children to stop crying your fine. Well if they are crying they aren’t fine. Children need reassurance. My child always cried at drop off. So I worried how they were treating him. There are a few great educators, and the centre director is lovely however the managers have shown me they don’t care about your concerns or the way they treat their educators.

Have sent both our kids to First Steps Beaumont Hills, through ELC to preschool and we are so thankful for the wonderful teachers that care for them everyday. They show personalised care, kindness and commitment to our kids, so thank you for sticking by our kids through a rough 2024. Recent changes have been promising and things look like they are back on track.

UPDATE: 2025 New center manager seems to stop the chaos and bring everything back to the right track. Really appreciate the educators staying under the challenging environment with kids previously, my kid and her friends love Ms Sivv, Isabel, Veronica, Nala, etc. Other relatively new educators are nice too. —— 2024 was 5 stars for the years before, but since center got excellent review then something happened that made our favourite manager Cie left. Then in just one year, changed 3 managers. The educators that kids love had mostly gone as well. The management turned down sharply in just a few months. —— 2023 My daughter started from 1 yr old. The first few months was frustrating for us. Cries, hard weaning and getting sick, all these are the very common business to start in cc. Luckily we were well-prepared mentally. Thanks to the efforts and patience from the educators, she adapted faster than we expected. The atmosphere in the room was loving and caring, so now she enjoy the time in the center everyday and develop different kinds of skills in the meantime. They are not perfect, but I can see they did their best job and keep communicating with parents all the time.

The change in management late last year has brought about great changes and stability, even so- the educators are absolutely caring, modest. my heartfelt gratitude goes out to them as my son finishes preschool and ready to transition to big school

Our daughter has been attending First Steps Beaumont Hills for 1 year now. She absolutely loves it and has really grown as a little person over this time. The facility has amazing and caring educators in a very relaxed and personable setting.

Amazing and lovely educators. The centre had a rocky period last year with many staffing changes and a lack of communication but its looking brighter with the new centre manager Kayla. Hopefully this continues

My 2 yr old goes here and she absolutely loves it! Amazing staff,so friendly and accommodating. My daughter has learnt so much in the past year and continues to learn new things, she comes home so happy and excited to share the new songs she learns. Definitely recommend to anyone looking to put their little one.

We absolutely love First Steps for our son. He has learnt a lot of things whilst being enrolled for over a year now, all the staff are kind and experienced and are so supportive and they take the time and effort to teach and bond with the children. We wouldn’t want to take our son anywhere else. We’ve loved the experience and wouldn’t recommend more.

The management is really mess

I cannot speak highly enough of First Steps Day Care. The professionalism of the staff is exceptional, and their kindness and attentiveness towards the children are truly commendable. My kids not only enjoy going there every day but have also formed beautiful friendships. The environment is always cheerful and conducive to learning. What sets First Steps apart is not just their willingness to listen and provide feedback but the genuine care and kindness the teachers exhibit towards the children. Despite changes in center management, the quality of care remains outstanding. Highly recommended!