We have been highly impressed with every aspect of the care our children have received at MercyCare Bedford since 2015. Each and every one of the carers has been deeply involved, knowledgeable and caring about the development of our children, with many of them having been there for 5 years +. They communicate proactively about key topics everyday - behaviour, eating, naps, social interaction and toileting. Best of all, you are always welcomed with a warm smile and greeting, and lots of help if kids get a bit clingy. In the Kindy program, the carers focus on early years learning, which has helped lay the foundations of phonics, vocabulary and numeracy learning - the kids have even come home singing in French and Portuguese! The administrative and managerial aspects of the Centre are also spot on. They have supported us to navigate the somewhat complex world of Centrelink, and contacted us almost immediately when our CCS dropped out (we've had other centres where NO contact was made in this regard). Every aspect of our girls well-being has been superbly supported at this beautiful, warm and well-run centre. Everyday, I can see different ways that the staff enjoy what they do, collaborate with each other and love the children in their charge.