AVOID AT ALL COSTS!! (Both of these centres, they are run by the same person)
we gave them the benefit of doubt after reading the reviews and we wish we didn't!
This centre is unsafe and unprofessional. There is open access on the side of the centre avoiding the office with no proper locks, meaning anyone can walk in or children can walk out unchecked. Staff ratios in the yard are not compliant with legal requirements, leaving children unsupervised and at risk. No visitor sign in.
Instead of addressing concerns, staff mock parents, laugh when serious issues are raised, and even make false insinuations about families — including harmful suggestions that parents are struggling or unsafe at home. This behaviour is not only offensive but deeply unprofessional, showing no respect or support for families.
If you value your child’s safety and want to be treated with dignity as a parent, I strongly advise looking elsewhere. This centre is failing both children and families.
This centre has been on the news for sending 64 children to hospital for missing batteries in the service as well as a mother making an online review for a choking incident, resulting in their child going to the icu and having life long health complications with the centre not addressing it. When we brought this up to the owner and director, they turned to eachother and laughed about it. Staff can't handle children and needs some therapy rather then working in a childcare.